CDW ServiceNow DESIGN SERVICES
Create a ServiceNow Roadmap for Success with ServiceNow Consulting Services
Whether you have yet to implement ServiceNow or are looking to expand into new ServiceNow modules, the right partner is key to designing for the exact ServiceNow capabilities you need. From demos and training to project mapping and budget projections, our consulting services can help you plan a ServiceNow roadmap that lets you exceed your IT service management goals.
Design your custom ServiceNow solution.
Begin Your ServiceNow Journey
ServiceNow ITSM Roadmap
Are your IT service processes plagued by inefficiencies? Are business customers asking for things you can’t provide or easily manage? ServiceNow ITSM can empower your organization, reduce cost and improve the efficiency of your IT processes. CDW’s ITSM Roadmap can help you define future state goals and outline a ServiceNow implementation plan that solves business issues.
ServiceNow Roadmap Calibration
Review and refresh your ServiceNow roadmap. Our ServiceNow consultants will conduct a series of workshops to education your system administrators on the general usage of the ServiceNow platform as well as deliver both short- and long-term recommendations for platform upgrades and improvements, adoption and implementation plans and ways to ensure ongoing maturity.
ServiceNow Consulting Services
Organizational alignment doesn’t happen overnight, and it takes a detailed plan to maximize ROI from your ServiceNow investment. Our advisory services and workshops cover everything from organizational change management to creating a cohesive ServiceNow catalog. Our experienced ServiceNow consultants build a comprehensive ServiceNow roadmap and educate your teams on its business drivers to accelerate adoption and help you reach your goals faster.
Process Engineering Workshops
How can you scale ServiceNow to continue supporting your business growth? CDW ServiceNow consultants offer deep dive workshops that help you align industry best practices with your processes and business goals. We’ll help you identify dependencies on key service management process areas and then fine-tune your process design and maturity plans.
Executive Coaching and ServiceNow Training
CDW offers executive-level IT service management coaching and guidance on an annualized basis for your executive sponsor and their direct reports. Executive coaching provides checks and balances as you determine important steps of ServiceNow maturity. Leverage our experience and provide a sounding board and interactive dialogue for stakeholders as you execute on your ServiceNow roadmap and target strategic business objectives.