PRACTICES: Inspiring Trust and Confidence in All Our Stakeholders

At CDW, we understand that integrity, trust and good corporate governance matter to all our stakeholders. By ensuring smart governance and ethics and compliance practices, we continue to earn the trust and confidence of our stakeholders, which enables us to sustain our success and create long-term shareholder value.

Download the Practices section of 2023 ESG Report:


arrow ESG at CDW

Our ESG journey is focused where CDW can make the greatest impact and sustainably add value for our stakeholders.

arrow People

We use our reach, scale and capabilities to create opportunities for people and communities.

arrow Planet

We strive to be sustainable and efficient in our operational practices and seek to positively impact the environmental performance of our value chain.

arrow Partnerships & Portfolio

We help others advance their own ESG efforts by providing products that address environmental and societal needs, and collaborate to amplify the collective impact of the technology sector.

arrow Practices

With every interaction, we strive to inspire trust and confidence in CDW among all our stakeholders.

arrow ESG in Action

Access our library of case studies demonstrating the tangible impact of our ESG program.

arrow ESG Disclosures

Explore our library of ESG resources including our 2023 ESG Report, 2023 Executive Summary,  TCFD and SASB disclosures.


The CDW Board of Directors is responsible for providing oversight of the strategic and operational direction of CDW and supporting our long-term interests. The governance of the company is designed to be a working structure for principled actions, effective decision-making and appropriate monitoring of both compliance and performance. 

CDW strives to maintain a highly independent, balanced and diverse group of directors that collectively possess the expertise to ensure effective oversight. The Board’s committee structure facilitates actions required for the operation of a public company as well as oversight of specific ESG-related activities. All three of the committees are composed entirely of independent directors.


CDW’s ethics and compliance program is built around our efforts to guard and protect the trust that our coworkers, shareholders, customers, partners, communities and other stakeholders place in us, while ensuring that we adhere to The CDW Way Code and follow all legal and regulatory requirements.

The CDW Way Code, which applies to all coworkers and directors, defines our standards for corporate behavior and provides direction and insight on the ethical and legal issues coworkers may face. Additionally, the Code focuses on the importance of organizational and individual accountability as we work to maintain the trust of our fellow coworkers, customers, shareholders and other stakeholders.  

Topics addressed in the Code include:

  • Confidentiality of company, customer and business partner information
  • Avoidance of conflicts of interest
  • Compliance with government contracting requirements
  • Fair dealing
  • Marketing practices
  • Financial integrity 

We have earned multiple International Organization for Standardization (ISO) certifications, and CDW also participates in third-party ISO audits that enable us to evaluate and demonstrate that we have effective, secure processes and vendor partner relationships in place. Visit the resource section of this website to access our latest ISO certifications.

Summary of CDW's ISO certifications based on region. CDW Canada has ISO certifications in quality (ISO 9001) and information security (ISO 27001). CDW UK has ISO certifications in quality (ISO 9001), environment (ISO 14001), services (ISO 20000) and information security (ISO 27001).  In the US, CDW has ISO certifications in quality (ISO 9001), environment (ISO 14001), information security (ISO 27001), counterfeit avoidance (ISO 20243) and secure supply chain (ISO 28000).


The respect and protection of information assets for our business, coworkers, customers and partners is one of our most important responsibilities. It is essential to our business, and upholding stakeholder trust is why we enact robust data privacy and information security programs and strategies.

We continue to prioritize close connectivity with our stakeholders and a unified approach to ensure secure and sustainable enterprise growth while addressing risk across the business. We codify this approach through a set of global policies, along with related programs, procedures and requirements – all of which are designed to protect the company from key cyber risks and threats.

We remain focused on driving global consistency across our capabilities while balancing strategic, risk-appropriate solutions that enable customization of local and regional policies, as well as customer-focused approaches.