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Aug 31, 2023
Digital Workspace
How Scheduled Callback Solution Reduces Waiting in Phone Queues
Article
2 min
Customers have better things to do than to wait on hold to speak with someone — and with our scheduled callback solution for contact centers, organizations can give them back their valuable time.
Aug 24, 2023
Digital Workspace
How a Modernized Digital Experience Improves Hybrid Work
White Paper
11 min
To optimize the digital experience, organizations must carefully consider the needs of both remote and in-person employees to ensure everyone has the secure access and tools they need to fully contribute to business outcomes.
Jun 30, 2023
Digital Workspace
3 Helpful Tips to Guide Your Conversation with a Managed Collaboration Provider
Article
3 min
If your collaborative services are set to expire soon, it would be beneficial to prepare for a discussion with your provider using these three useful tips.
Jun 21, 2023
Digital Workspace
How Application Modernization Increases Engagement in Hybrid Settings
Article
3 min
While many organizations carry technical debt due to outdated, inefficient applications, they can experience immediate returns on investment by retiring and modernizing applications — and focus on what matters most.
May 30, 2023
Digital Workspace
How Application Optimization Can Improve Healthcare
Article
3 min
Maximize value throughout the clinical workflow by integrating disparate tools and systems.
May 12, 2023
Digital Workspace
3 Key Considerations for Developing a Frictionless Workspace
Article
3 min
By planning ahead and researching, organizations can remove friction from their workspace and maximize the resources they already leverage.
Apr 25, 2023
Digital Workspace
What to Do if Your ITSM Tools Don't Meet Expectations
Use Case
3 min
With the right platform and partners, IT Service Management (ITSM) can unify and streamline digital workflows to transform businesses.
Apr 25, 2023
Digital Workspace
Device Refresh Pro Tip: Customized Purchasing and Provisioning
Use Case
3 min
Customized services can help organizations streamline, speed up and direct-ship device refreshes to end users.
Apr 19, 2023
Digital Workspace
A Plan For Streamlining Workspace and Device Management
Use Case
3 min
Technology expertise that adapts to a company’s needs can achieve cost savings and greater business agility.
Apr 19, 2023
Digital Workspace
Enable the Connected In-Store Experiences Customers Crave
Use Case
3 min
Modern wireless technology can optimize IT, empower store associates and reinvent the entire customer experience.
Mar 31, 2023
Digital Workspace
What’s Next for the Digital Workplace?
Article
3 min
The evolution of the workplace continues as trends such as remote work, artificial intelligence and virtual reality shape the future.
Mar 22, 2023
Digital Workspace
Avoid Common Pitfalls When Implementing a Customer-Centric Management System
Article
3 min
Frictionless engagement throughout the customer journey is the goal, but many organizations need help to get there.
Mar 15, 2023
Digital Workspace
How IT Enables Providers to Optimize Care
White Paper
12 min
Effective deployment of technology helps healthcare organizations overcome challenges and improve patient outcomes.
Mar 14, 2023
Digital Workspace
Samsung Galaxy Connected Experience Delivers One Interface for Multiple Devices
Article
3 min
When changing locations means switching devices, users need a seamless way to maintain productivity.
Feb 23, 2023
Digital Workspace
How Collaboration Tools Empower a Diverse and Equitable Workforce
Article
3 min
Video and other collaboration solutions are helping organizations create more inclusive work environments.
Feb 09, 2023
Digital Workspace
How Collaboration Tech Is Changing the Contact Center
Article
3 min
Customers now expect companies to offer multiple channels for resolving problems, and to integrate solutions in a way that creates a seamless experience.
Feb 08, 2023
Digital Workspace
A Case Study: CDW Education Services Amplify the Google for Education Experience
Case Study
4 min
Our specialists have enabled academic organizations like Education First to get the most out of Google Workspace for Education.
Feb 07, 2023
Digital Workspace
Keeping Your Domain Safe from Threats Since the K12 Cybersecurity Act of 2021
Article
3 min
It has become even more important to protect the private information, sensitive data, and daily activity of our administrators, teachers, and students.
Feb 07, 2023
Digital Workspace
Working Collaboratively in the CDW Education Collaborative
Article
3 min
To help IT departments establish an ideal instructional and learning environment, CDW Education created the CDW Education Collaborative, a network of K-12 technical leaders.
Feb 07, 2023
Digital Workspace
Working Collaboratively in the CDW Education Collaborative
Article
3 min
To help IT departments establish an ideal instructional and learning environment, CDW Education created the CDW Education Collaborative, a network of K-12 technical leaders.
Feb 06, 2023
Digital Workspace
A Case Study: Maximizing the Capabilities of Google Workspace for Education
Case Study
3 min
Google Workspace for Education provides institutions with an intuitive, reliable, and secure digital space to work in. Its comprehensive suite of tools helps enrich critical and creative thinking, and streamlines complex workflows.
Feb 06, 2023
Digital Workspace
Solving Higher Education’s Next Big Challenge: Storage
Article
3 min
As more staff, faculty, and students work in a digital environment, they are challenged with not having enough space to store the data and information consistently being created within their organization’s infrastructure.
Feb 06, 2023
Digital Workspace
4 Ways to Help Students Develop a Positive Digital Footprint
Article
4 min
It is critical for students to learn that their online activity can have a lasting impact on their futures.
Feb 02, 2023
Digital Workspace
10 Things Google Admins Should Be Able to Do with Workspace for Education Plus
Article
6 min
Google Workspace for Education provides academic institutions with a suite of productivity, communication, and collaboration tools that are intuitive, reliable, and secure.