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Digital Workspace
Dec 28, 2022 Digital Workspace 6 Reasons to Consider Handling AV on Your Own
3 min
Modern videoconferencing solutions are simpler, less expensive and more powerful than ever.
From
Digital Workspace
Dec 26, 2022 Digital Workspace How the Cloud Has Revolutionized Contact Centers
3 min
Cloud-based platforms offer comprehensive options for staffing, location and features.
From
Digital Workspace
Dec 21, 2022 Digital Workspace CDW Delivers at the Cisco Partner Innovation Challenge
5 min
CDW gains major insights, works with emerging tech and creates customer solutions during Cisco’s annual challenge.
From
Digital Workspace
Dec 16, 2022 Digital Workspace How XCaaS Platforms Enhance the Experience of Agents and Customers
3 min
Artificial intelligence and virtual agents help organizations improve customer interactions while reducing demands on staff.
From
Dec 12, 2022 Digital Workspace How a National Retail Chain Improved Its Experience for Customers and Staff
4 min
Modernized tech solutions can improve the in-person experience for shoppers and employees alike.
From
Digital Workspace
Dec 01, 2022 Digital Workspace Agile Workspace and Device Management Supports Company Growth, Cost Savings
2 min
Robust workspace management services and device configuration support helped a dental solutions provider achieve cost savings and greater business agility.
From
Digital Workspace
Nov 28, 2022 Digital Workspace How Evolve IP’s Platform Turns Webex and Teams into a Full-Featured PBX System
3 min
Integrate advanced telephony features into collaboration platforms for an efficient, user-friendly experience.
From
Digital Workspace
Nov 21, 2022 Digital Workspace Enhancing the Customer Contact Center with Video
3 min
Businesses have already seen the benefits of video for internal collaboration and external meetings. Here’s why they should consider it for their customer service operations as well.
From
Digital Workspace
Oct 31, 2022 Digital Workspace What Makes a Good Digital Employee Experience?
6 min
The digital employee experience has become associated with a company's culture and success. Employee-centric companies allow individuals to make an impact without suffering from slowdowns that disrupt productivity.
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Digital Workspace
Oct 27, 2022 Digital Workspace Microsoft Migrates and Merges the Modern Viewing Experience
3 min
Updates to Microsoft Stream invites users to integrate their videos across Microsoft 365.
From
Digital Workspace
Oct 27, 2022 Digital Workspace Best Practices for Migrating Hybrid Work to UCaaS
3 min
A solid strategy can set up a unified communications as a service environment for long-term success.
From
Digital Workspace
Oct 25, 2022 Digital Workspace Professional Services Can Accelerate A Stalled Digital Transformation
5 min
Complexity, resource limitations, and skill gaps impede the digital transformation journey for enterprises.
From
Digital Workspace
Sep 29, 2022 Digital Workspace Optimize Virtual Care with These Best Practices
3 min
Platform solutions, integration and clinical automation help providers streamline post-pandemic virtual care.
From
Digital Workspace
Sep 23, 2022 Digital Workspace Conversation Design Puts AI One Step Closer to Humans
4 min
Conversation Interfaces Can Enable Customer Interaction with Automated Systems More Naturally.
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Digital Workspace
Sep 23, 2022 Digital Workspace Effective Hybrid Learning Environments Require Thoughtful Planning
3 min
CDW’s Blueprint to Design service can help educational institutions successfully build out new learning spaces.
From
Digital Workspace
Sep 21, 2022 Digital Workspace Post-Deployment Assessments Help Healthcare Providers Improve ROI
3 min
User feedback and product update information ensure that providers fully optimize collaboration platforms.
From
Digital Workspace
Sep 20, 2022 Digital Workspace The Changing Role of Huddle Rooms in the Modern Workplace
3 min
The right setup can provide users with a space that supports innovation and productivity.
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Digital Workspace
Sep 16, 2022 Digital Workspace Bridging Remote and In-Person Instruction with AV Solutions
3 min
With the right mix of audiovisual tools, college students learning from home can have nearly the same experience as their peers on campus.
From
Digital Workspace
Sep 09, 2022 Digital Workspace Google Contact Center AI Platform is Transforming CX
4 min
AI solutions gather real-time and historical data to better prepare agents.
From
Digital Workspace
Sep 09, 2022 Digital Workspace Zoom’s Omnichannel Contact Center Packs a Punch
3 min
Zoom expands its product line into the contact center space
From
Digital Workspace
Aug 29, 2022 Digital Workspace 4 Steps to Successfully Implementing the Microsoft Teams Phone System
3 min
Migrating to Microsoft’s cloud-based telephony solution can be a simple process.
From
Digital Workspace
Aug 24, 2022 Digital Workspace Community College Adopts Microsoft Teams for Phone Service
8 min
Butler Community College bolsters communication and productivity with a cloud-based collaboration solution.
From
Digital Workspace
Aug 17, 2022 Digital Workspace CDW's 2022-23 K12 Buying Guide
10 min
Use this buying guide as a cheat sheet to cram in those last tidbits of tech—from hardware and software to managed or professional services—to launch into the 2022-23 school year with some of the most popular Edtech K12 tools available.
From
Digital Workspace
Aug 01, 2022 Digital Workspace CDW Exec-Connect: Past Tech, Forward Thinking
9 min
4 Ways to build and adapt multi-generational workplace communication channels
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