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Dec 28, 2022
Digital Workspace
6 Reasons to Consider Handling AV on Your Own
Article
3 min
Modern videoconferencing solutions are simpler, less expensive and more powerful than ever.
Dec 26, 2022
Digital Workspace
How the Cloud Has Revolutionized Contact Centers
Article
3 min
Cloud-based platforms offer comprehensive options for staffing, location and features.
Dec 21, 2022
Digital Workspace
CDW Delivers at the Cisco Partner Innovation Challenge
Article
5 min
CDW gains major insights, works with emerging tech and creates customer solutions during Cisco’s annual challenge.
Dec 16, 2022
Digital Workspace
How XCaaS Platforms Enhance the Experience of Agents and Customers
Article
3 min
Artificial intelligence and virtual agents help organizations improve customer interactions while reducing demands on staff.
Dec 12, 2022
Digital Workspace
How a National Retail Chain Improved Its Experience for Customers and Staff
Video
4 min
Modernized tech solutions can improve the in-person experience for shoppers and employees alike.
Dec 01, 2022
Digital Workspace
Agile Workspace and Device Management Supports Company Growth, Cost Savings
Case Study
2 min
Robust workspace management services and device configuration support helped a dental solutions provider achieve cost savings and greater business agility.
Nov 28, 2022
Digital Workspace
How Evolve IP’s Platform Turns Webex and Teams into a Full-Featured PBX System
Article
3 min
Integrate advanced telephony features into collaboration platforms for an efficient, user-friendly experience.
Nov 21, 2022
Digital Workspace
Enhancing the Customer Contact Center with Video
Article
3 min
Businesses have already seen the benefits of video for internal collaboration and external meetings. Here’s why they should consider it for their customer service operations as well.
Oct 31, 2022
Digital Workspace
What Makes a Good Digital Employee Experience?
Article
6 min
The digital employee experience has become associated with a company's culture and success. Employee-centric companies allow individuals to make an impact without suffering from slowdowns that disrupt productivity.
Oct 27, 2022
Digital Workspace
Microsoft Migrates and Merges the Modern Viewing Experience
Article
3 min
Updates to Microsoft Stream invites users to integrate their videos across Microsoft 365.
Oct 27, 2022
Digital Workspace
Best Practices for Migrating Hybrid Work to UCaaS
Article
3 min
A solid strategy can set up a unified communications as a service environment for long-term success.
Oct 25, 2022
Digital Workspace
Professional Services Can Accelerate A Stalled Digital Transformation
Article
5 min
Complexity, resource limitations, and skill gaps impede the digital transformation journey for enterprises.
Sep 29, 2022
Digital Workspace
Optimize Virtual Care with These Best Practices
Article
3 min
Platform solutions, integration and clinical automation help providers streamline post-pandemic virtual care.
Sep 23, 2022
Digital Workspace
Conversation Design Puts AI One Step Closer to Humans
Article
4 min
Conversation Interfaces Can Enable Customer Interaction with Automated Systems More Naturally.
Sep 23, 2022
Digital Workspace
Effective Hybrid Learning Environments Require Thoughtful Planning
Article
3 min
CDW’s Blueprint to Design service can help educational institutions successfully build out new learning spaces.
Sep 21, 2022
Digital Workspace
Post-Deployment Assessments Help Healthcare Providers Improve ROI
Article
3 min
User feedback and product update information ensure that providers fully optimize collaboration platforms.
Sep 20, 2022
Digital Workspace
The Changing Role of Huddle Rooms in the Modern Workplace
Article
3 min
The right setup can provide users with a space that supports innovation and productivity.
Sep 16, 2022
Digital Workspace
Bridging Remote and In-Person Instruction with AV Solutions
Article
3 min
With the right mix of audiovisual tools, college students learning from home can have nearly the same experience as their peers on campus.
Sep 09, 2022
Digital Workspace
Google Contact Center AI Platform is Transforming CX
Article
4 min
AI solutions gather real-time and historical data to better prepare agents.
Sep 09, 2022
Digital Workspace
Zoom’s Omnichannel Contact Center Packs a Punch
Article
3 min
Zoom expands its product line into the contact center space
Aug 29, 2022
Digital Workspace
4 Steps to Successfully Implementing the Microsoft Teams Phone System
Article
3 min
Migrating to Microsoft’s cloud-based telephony solution can be a simple process.
Aug 24, 2022
Digital Workspace
Community College Adopts Microsoft Teams for Phone Service
Case Study
8 min
Butler Community College bolsters communication and productivity with a cloud-based collaboration solution.
Aug 17, 2022
Digital Workspace
CDW's 2022-23 K12 Buying Guide
Article
10 min
Use this buying guide as a cheat sheet to cram in those last tidbits of tech—from hardware and software to managed or professional services—to launch into the 2022-23 school year with some of the most popular Edtech K12 tools available.
Aug 01, 2022
Digital Workspace
CDW Exec-Connect: Past Tech, Forward Thinking
Article
9 min
4 Ways to build and adapt multi-generational workplace communication channels