VMware Support and Subscription Production - technical support (renewal) -

Mfg. Part: VI-ENT-P-SSS-A-R | CDW Part: 2014713 | UNSPSC: 86101601
$7,825.99Advertised Price
Lease Option ($244.17 /month) Lease Availability

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Note: Leasing is available to businesses only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support (renewal)
  • for VMware Infrastructure Enterprise
  • 2 processors
  • academic
  • emergency phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support (renewal)
  • for VMware Infrastructure Enterprise
  • 2 processors
  • academic
  • emergency phone consulting
  • 1 year
  • 24x7
  • response time: 30 min
VMware Production Support is designed with your production environments in mind. The global support centers are staffed around the clock to provide you access to the industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real-world customer environments. VMware is committed to delivering enterprise-class, worldwide support with a single objective in mind: your success.
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: VMware
Compatibility: PC
Manufacturer: VMware Renewals
Model: Production
Packaged Quantity: 1
Product Line: VMware Support and Subscription

License Pricing: Academic

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: Severity level 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting

Limitation: Severity level 2
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting

Limitation: Severity level 3
Response Time: 8 business hours

Limitation: Severity level 4
Response Time: 12 business hours

Service Type: Web knowledge base access

Service Type: Web support

Service Type: New releases update

License Qty: 2 processors
Software Title: VMware Infrastructure Enterprise

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10/21/2016 9:05:40 PM
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