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Tripwire Standard Support - technical support - for Tripwire Enterprise for

Mfg. Part: 172110-01-6 | CDW Part: 3443853 | UNSPSC: 86101601
$209.99Advertised Price
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 11 hrs 54 mins
  • Technical support
  • for Tripwire Enterprise for File Systems
  • 1 node
  • volume
  • 6-25 licenses
  • phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support
  • for Tripwire Enterprise for File Systems
  • 1 node
  • volume
  • 6-25 licenses
  • phone consulting
  • 1 year
  • 12x5
  • response time: 4 h
Tripwire Technical Support is intended to help make Tripwire customers successful by assisting with troubleshooting and helping to resolve specific issues resulting from use of Tripwire products on supported platforms.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 4 hours



Limitation: Severity level 3
Response Time: 24 business hours



Limitation: Severity level 4



Service Type: Web support



Service Type: New releases update



Service Type: E-mail consulting



Service Type: Web knowledge base access

Software
License Qty: 1 node
Software Title: Tripwire Enterprise for File Systems

Header
Brand: Tripwire
Compatibility: PC
Manufacturer: TRIPWIRE
Packaged Quantity: 1
Product Line: Tripwire Standard Support

Service & Support
Response Time: 4 hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

Licensing
License Pricing: Volume
Pricing Level: 6-25 licenses

 
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12/9/2016 4:06:55 AM
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