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StorageCraft Premium Support - technical support - for StorageCraft ShadowP

Mfg. Part: SSSV50USSG011YZZZ | CDW Part: 3269838 | UNSPSC: 86101601
$43.99Advertised Price
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support
  • for StorageCraft ShadowProtect Virtual Server
  • academic
  • GOV
  • emergency phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for StorageCraft ShadowProtect Virtual Server
  • academic
  • GOV
  • emergency phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
  • English
  • United States
StorageCraft customers with an active maintenance agreement have the option to purchase Premium Support as an additional support service to the standard support (maintenance).

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Software
Software Title: StorageCraft ShadowProtect Virtual Server

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Header
Brand: StorageCraft
Compatibility: PC
Country Kits: United States
Localization: English
Manufacturer: StorageCraft
Packaged Quantity: 1
Product Line: StorageCraft Premium Support

Service & Support Details
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Limitation: Severity high
Response Time: 24 hours
Service Type: E-mail consulting



Limitation: Severity medium
Response Time: 48 hours



Limitation: Severity low



Service Type: Web knowledge base access



Service Type: New releases update

Licensing
License Pricing: Academic , Government

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support

Product Reviews
 
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12/4/2016 10:59:20 AM
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