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Singlewire Software Maintenance Services - technical support - for InformaC

Mfg. Part: IPTA-M3Y-EA | CDW Part: 2753923 | UNSPSC: 86101601
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This item was discontinued on October 25, 2016.

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800.800.4239 Mon-Fri 7am-7:30pm CT

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800.800.4239
Mon-Fri 7am-7:30pm CT
  • Technical support
  • for InformaCast Director
  • 20+ servers
  • phone consulting
  • 3 years
  • response time: 30 min
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Product Overview
Main Features
  • Technical support
  • for InformaCast Director
  • 20+ servers
  • phone consulting
  • 3 years
  • response time: 30 min
If a customer has obtained a software license from Singlewire Software, LLC ("Singlewire"), then the software maintenance services may be available to customer. To the extent Singlewire accepts customer's order for such software maintenance services.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Singlewire
Compatibility: PC
Manufacturer: Singlewire
Packaged Quantity: 1
Product Line: Singlewire Software Maintenance Services

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years

Service & Support
Response Time: 30 min
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity high
Response Time: 30 min
Service Type: Phone consulting



Limitation: Severity medium
Response Time: 1 hour



Limitation: Severity low
Response Time: 4 hours



Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Web knowledge base access



Service Type: E-mail consulting



Service Type: New releases update

Software
License Qty: 20+ servers
Software Title: InformaCast Director

 
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12/8/2016 6:24:09 PM
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