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SafeNet Plus Service Plan - technical support - for SafeNet ProtectDB - 1 y

Mfg. Part: 947-000368-001-001 | CDW Part: 4269410 | UNSPSC: 81112201
$10,055.00SAVE $1,057.01
$8,997.99Advertised Price
Lease Option ($270.48 /month) Lease Availability

Have leasing questions? Let us know how can we help.

Note: Leasing is available to businesses only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 13 hrs 20 mins
  • Technical support
  • for SafeNet ProtectDB
  • production
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
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Product Overview
Main Features
  • Technical support
  • for SafeNet ProtectDB
  • production
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Plus Service Plan, available only for hardware products and associated firmware/software, provides: access to telephone support, e-mail and web-based support on a 24-hour basis, upgrades to the quality, minor and major release of software and firmware associated with hardware, and access to the knowledge base. International locations may require longer travel delays but can be provided on similar expedited basis. No equipment charges on advance RMA from SafeNet's spares equipment pool during regional business hours. Customer is responsible for return of the equipment within 30 days and return shipping charges.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Software Title: SafeNet ProtectDB

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Brand: SafeNet
Compatibility: PC
Manufacturer: Aladdin Knowledge Systems
Model: Plus Service Plan
Packaged Quantity: 1
Product Line: SafeNet

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity critical
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Limitation: Severity high
Response Time: 4 hours

Service Type: Web support

Service Type: Web knowledge base access

Service Type: New releases update

Installation Type: Locally installed

License Pricing: Production

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1/22/2018 2:40:04 AM
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