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Ricoh Maintenance and Support - technical support - for Ricoh Legal Advance

Mfg. Part: 008081MIU-PS1 | CDW Part: 4039763 | UNSPSC: 81112201
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This item was discontinued on October 25, 2016.

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800.800.4239 Mon-Fri 7am-7:30pm CT

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800.800.4239
Mon-Fri 7am-7:30pm CT
  • Technical support
  • for Ricoh Legal Advanced Workflow Plug-in for GlobalScan NX Server 5
  • phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support
  • for Ricoh Legal Advanced Workflow Plug-in for GlobalScan NX Server 5
  • phone consulting
  • 1 year
Designed to ensure that Ricoh products are maintained in optimal condition, maintenance services include service release updates for better performance. These services include on-site repairs, system wide health checks, and product swap out services. In the event that a problem does arise, support services are easily available to ensure the issue is resolved quickly and with minimal impact to your business. By keeping your document solution functioning fluently, Ricoh Maintenance and Support focuses upon minimizing the impact on productivity across your organization.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Installation Type: Locally installed

Header
Brand: Ricoh
Compatibility: PC
Manufacturer: Ricoh
Packaged Quantity: 1
Product Line: Ricoh Maintenance and Support

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 2 hours
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2/3
Response Time: 2 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): Business hours



Service Type: E-mail consulting



Service Type: Web support



Service Type: New releases update

Software
Software Title: Ricoh Legal Advanced Workflow Plug-in for GlobalScan NX Server 5

 
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12/2/2016 4:35:34 PM
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