PrimeSupport ServicePortal - technical support - for McAfee PortalShield for Microsoft SharePoint - 1 year
Mfg # PSMYAM-AA-HA
CDW # 587727
| UNSPSC 81112202
Software Details
- Volume license pricing
- 2001-5000 volume pricing range
- 1 node license quantity
Know your gear
The award-winning online PrimeSupport ServicePortal provides 24x7 technical support, delivering answers to your mission-critical product questions when you need them. The PrimeSupport ServicePortal provides a personalized support homepage for you, serving as an integration vehicle for all of your customer and technical support transactions.
PrimeSupport ServicePortal features a searchable, intelligent knowledge base of technical solutions, drawn from multiple McAfee knowledge repositories. Also included are links to an extensive collection of technical documents and articles, product FAQ, and technical manuals that span the entire range of the McAfee product lines.
For rapid problem resolution, PrimeSupport ServicePortal also allows users to submit service requests online. Your problem description, systems and network profile, and troubleshooting history will be passed on to a PrimeSupport technical support analyst who can help with rapid diagnosis and resolution. You can also monitor the status of an open PrimeSupport case, or update any information relevant to a given case or to your overall customer profile.
PrimeSupport ServicePortal features a searchable, intelligent knowledge base of technical solutions, drawn from multiple McAfee knowledge repositories. Also included are links to an extensive collection of technical documents and articles, product FAQ, and technical manuals that span the entire range of the McAfee product lines.
For rapid problem resolution, PrimeSupport ServicePortal also allows users to submit service requests online. Your problem description, systems and network profile, and troubleshooting history will be passed on to a PrimeSupport technical support analyst who can help with rapid diagnosis and resolution. You can also monitor the status of an open PrimeSupport case, or update any information relevant to a given case or to your overall customer profile.