217

Polycom Partner Premier GoldSeal Software Service - technical support - for

Mfg. Part: 4870-78825-442 | CDW Part: 3640782 | UNSPSC: 81112202
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This item was discontinued on February 17, 2017.

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800.800.4239
Mon-Fri 7am-7:30pm CT
  • Technical support
  • for Polycom RealPresence Access Director Virtual Edition
  • 25 calls
  • phone consulting
  • 1 year
  • 8x5
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Product Overview
Main Features
  • Technical support
  • for Polycom RealPresence Access Director Virtual Edition
  • 25 calls
  • phone consulting
  • 1 year
  • 8x5
Polycom Premier Support is entry-level service offering. It enhances your in-house resources with conferencing technical experts who are available to support your video collaboration usage.

Polycom Premier Support is the right level of support for those businesses that have a technical staff that can address most connection challenges. As a result, they do not have a same-day need for problem resolution or technical support.

With Premier Support, a telephone technical support agent first diagnoses a problem. Then you receive the replacement part from the next business day for your technicians to install.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Installation Type: Locally installed

Header
Brand: Polycom
Compatibility: PC
Manufacturer: Polycom Services
Model: GoldSeal Software Service
Packaged Quantity: 1
Product Line: Polycom Partner Premier

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Service Availability: 8 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 8 hours a day
Service Type: Phone consulting



Service Type: New releases update

Software
License Qty: 25 calls
Software Title: Polycom RealPresence Access Director Virtual Edition

 
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2/20/2017 9:24:57 AM
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