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Micro Focus Total Care - technical support (renewal) - for AppManager VoIP

Mfg. Part: 6298-MNT-P-US | CDW Part: 3543490 | UNSPSC: 86101601
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Availability:
Ships today if ordered within 11 hrs 38 mins
  • Technical support (renewal)
  • for AppManager VoIP for Microsoft Lync and Office Communications Server 2007
  • ESD
  • phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support (renewal)
  • for AppManager VoIP for Microsoft Lync and Office Communications Server 2007
  • ESD
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
NetIQ AppManager for Microsoft Lync lets you monitor the operation and performance of your Microsoft unified communications environment. It raises events in your AppManager console when problems arise and collects information you can use for trend analysis and reporting.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Electronic Distribution: Yes
Installation Type: Locally installed

Header
Brand: Micro Focus
Compatibility: PC
Manufacturer: Netiq Software
Model: Total Care
Packaged Quantity: 1
Product Line: Micro Focus

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 3 hours
Service Availability (Hours a Day): Business hours



Limitation: Severity level 3
Response Time: Next business day



Service Type: New releases update



Service Type: Web knowledge base access

Software
Software Title: AppManager VoIP for Microsoft Lync and Office Communications Server 2007

Product Reviews
 
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6/26/2017 4:22:07 AM
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