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NetIQ AppManager VoIP for Microsoft Lync and OCS 2007 - technical support -

Mfg. Part: 6298-MNT-P-US | CDW Part: 3543490 | UNSPSC: 86101601
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:
Ships same day if ordered before 4 PM CT
  • Technical support
  • emergency phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support
  • emergency phone consulting
  • 1 year
  • 24x7
NetIQ AppManager for Microsoft Lync lets you monitor the operation and performance of your Microsoft unified communications environment. It raises events in your AppManager console when problems arise and collects information you can use for trend analysis and reporting.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: NetIQ
Compatibility: PC
Manufacturer: Netiq Software
Model: VoIP for Microsoft Lync and OCS 2007
Packaged Quantity: 1
Product Line: NetIQ AppManager

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Emergency phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 2 hours



Limitation: Severity level 3
Response Time: 4 hours



Limitation: Severity level 4
Response Time: Next business day



Service Type: E-mail consulting



Service Type: Web support



Service Type: Web knowledge base access



Service Type: New releases update

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12/4/2016 9:04:33 PM
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