NetIQ Aegis Adapter for Security Manager - technical support - 1 year

Mfg. Part: 6336-MNT-E-US | CDW Part: 1988797 | UNSPSC: 86101601
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Mon-Fri 7am-7:30pm CT
Ships today if ordered within 1 hrs 28 mins
  • Technical support
  • phone consulting
  • 1 year
  • 12x5
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Product Overview
Main Features
  • Technical support
  • phone consulting
  • 1 year
  • 12x5
Real-time security events require real-time responses. Insider attacks, customer data protection, critical host security and regulatory compliance demand that security information and event management (SIEM) solutions provide integrated and automated security capabilities.

NetIQ Aegis and NetIQ Security Manager enable you to model automated security processes to respond to events in real-time, without the need for unnecessary human intervention. By defining processes that respond to insider attacks, threats to customer data, or even unauthorized changes to critical business systems, Aegis enables Security Manager users to operationalize security, reduce costs and improve event response time.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1
Response Time: 2 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting

Limitation: Severity level 2
Response Time: 4 hours

Limitation: Severity level 3
Response Time: Next business day

Limitation: Severity level 4

Service Type: E-mail consulting

Service Type: Web support

Service Type: Web knowledge base access

Service Type: New releases update

Brand: NetIQ
Compatibility: PC
Manufacturer: Netiq Software
Model: Adapter for Security Manager
Packaged Quantity: 1
Product Line: NetIQ Aegis

Service & Support
Service Availability: 12 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

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6/23/2017 2:32:51 PM
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