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Micro Focus Total Care - technical support (renewal) - for Micro Focus Filr

Mfg. Part: 877-008085 | CDW Part: 3329212 | UNSPSC: 81112201
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:
Ships today if ordered within 3 hrs 29 mins
  • Technical support (renewal)
  • for Micro Focus Filr Standard
  • 1 user
  • MLA
  • VLA
  • ESD
  • phone consulting
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Product Overview
Main Features
  • Technical support (renewal)
  • for Micro Focus Filr Standard
  • 1 user
  • MLA
  • VLA
  • ESD
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Novell Filr works with existing file servers and network infrastructures, combining modern file access methods with the security that organizations already have in place.

Novell Filr provides file access and sharing, and lets users access their home directories and network folders from mobile devices. Users can also synchronize their files to their PC and Mac computers, share files internally and externally, and comment on files.
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Electronic Distribution: Yes
Installation Type: Locally installed

Header
Brand: Micro Focus
Compatibility: Android , Apple iOS , Mac , PC
Manufacturer: Novell
Model: Total Care
Packaged Quantity: 1
Product Line: Micro Focus

Licensing
License Pricing: Volume

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 3 hours
Service Availability (Hours a Day): Business hours



Limitation: Severity level 3
Response Time: Next business day



Service Type: New releases update



Service Type: Web knowledge base access

Software
License Qty: 1 user
Licensing Program: Novell Master License Agreement (MLA) , Novell Volume License Agreement (VLA)
Software Title: Micro Focus Filr Standard

Product Reviews
 
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1/18/2017 12:31:05 PM
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