Mfg. Part: JIVE-N | CDW Part: 4077043
$62,207.99Advertised Price
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Product Reviews
Rated 3.5 out of 5 by 2reviewers.
Rated 3 out of 5 by The way permissions are handled for different spaces/areas is valuable. Integration of third-party tools should be easier. Valuable Features:I would say the most valuable feature is the way permissions are handled for different spaces/areas.Improvements to My Organization:Various business groups were able to collaborate effectively using this tool.Room for Improvement:* UI design* Easier integration of third-party toolsUse of Solution:I have used it for four years.Stability Issues:I have not encountered any stability issues; the product was stable after the initial set up.Scalability Issues:We had major performance issues when our user base went up.Technical Support:I rate technical support as moderate; we fixed most of the issues internally.Initial Setup:Initial setup is complex. You need to have a Jive expert in order to set up the product; need to understand and follow the Jive architecture in order to set up various components for the Jive environment.Other Solutions Considered:Before choosing this product, we also evaluated IBM Connections ( https://www.itcentralstation.com/products/ibm-connections ).Other Advice:Analyze what is really required for your business and install only those components. If your business doesn’t need many modifications to the OOTB product, going for the cloud solution would be a good option.Disclaimer: I am a real user, and this review is based on my own experience and opinions. October 24, 2016
Rated 4 out of 5 by Used by our agile teams instead of email to track impediments. Valuable Features:Discovery, meaning that the more it's used, the more you find someone else has solved an issue you have, or has the same interest. This helps to reduce lifecycle times. The second feature is the pictures. For a geographically dispersed organization, knowing what a person looks like increases trust immediately.Improvements to My Organization:It's used by our agile teams instead of email to track impediments. It's easy to onboard new associates to a group or a technology program, and it helps facilitate communication outwards to communities of interests.Room for Improvement:Stream activity could be better organized. Activities or content you are following will either be emailed to you or you follow in a stream. This is the largest issue to overcome for new people using the solution. When using email they receive way too many and it becomes noise. If they use streams, it's yet another thing to check along with email, IM, etc.Use of Solution:I've used it for approximately five years.Deployment Issues:The deployment teams needs to be trained on this product first. After that the deployment issues are specific to the environment it's being deployed to.Stability Issues:No stability issues. They have improved their redundancy solutions so it's an active active solution.Scalability Issues:Scalability can be managed thru either server utilization monitoring or thru their admin portal. Either will show growth in usage that be the leading indicator to add more capacity.Customer Service:They have a couple different models. First is their online community. It's an active community with both Jive Software and community members responding. For large enterprise they provide custom support which is negotiated.Technical Support:Excellent technical support. Most of the infrastructure is open source (Lucene for example). Their technical staff is large enough to respond thoroughly.Previous Solutions:We decided to use Jive Software approximately five to seven years ago. We compared SharePoint and IBM Connections with Jive. Jive came out on top for feature, price, and ability to meet regulatory needs.Initial Setup:It's straightforward based on their documentation and knowledge of their product.Implementation Team:We installed it in-house while we also leveraged professional services from Jive for the more complex areas which were specific to the regulatory solution we needed.Cost and Licensing Advice:Ensure the licensing fits the sponsorship model needed. Pricing will come after that. Like all negotiations, make sure you have the right person negotiating. Vendors always have the upper hand.Other Solutions Considered:The company I worked with completed their evaluation a very long time ago. Looking at the market place now I would recommend evaluation of Jive, SharePoint O365. Make sure your use cases are prioritized for the evaluation. Also determine how this fits into your broader computing ecosystem. If you are an Microsoft shop, SharePoint has been fit, although Jive has plugin to Microsoft products to make it easier. If you are an all Google shop, you might want to consider Jive or even Google new social product.Other Advice:Make sure you have executive sponsorship and they will participate. Have a strong community leader to drive up adoption. Start small with specific use cases and ways of measuring success and grow from there.Disclaimer: I am a real user, and this review is based on my own experience and opinions. June 20, 2016
  • 2017-01-23 T10:10:05.952-06:00
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  • loc_en_US, sid_4077043, prod, sort_default
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