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HiveCare Select - technical support - for HiveManager Online - 3 years

Mfg. Part: AH-HMOL-SEL-ADD-AP-3YR | CDW Part: 4292467 | UNSPSC: 81112201
$160.00SAVE $13.01
$146.99Advertised Price
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 5 hrs 30 mins
  • Technical support
  • for HiveManager Online ( v. 6 )
  • 1 additional access point
  • for more than 500 access points
  • phone consulting
  • 3 years
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for HiveManager Online ( v. 6 )
  • 1 additional access point
  • for more than 500 access points
  • phone consulting
  • 3 years
  • 24x7
  • response time: 1 h
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Hosted Service Type: SaaS
Installation Type: Hosted

Header
Brand: Aerohive
Compatibility: PC
Manufacturer: Aerohive
Model: Select
Packaged Quantity: 1
Product Line: HiveCare

Licensing
Licensing Details: For more than 500 access points

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 2 hours



Limitation: Severity level 3
Response Time: 4 hours



Limitation: Severity level 4
Response Time: 2 days



Service Type: Web support



Limitation: 4 technicians
Service Type: Web knowledge base access



Service Type: New releases update

Software
License Qty: 1 additional access point
Software Title: HiveManager Online
Version: 6

Product Reviews
 
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12/8/2016 10:30:53 AM
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