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HP Exstream is a multi-channel customer communication management (CCM) software solution, that is proven to make customer interactions more profitable. Designed for companies, that thrive on strong customer relationships, HP Exstream allows business users to make the optimal of every customer touch point by creating insightful, impactful, real-time customer communications, that are proven to fuel profitable business growth. While customers increasingly desire communications via electronic channels - such as email and SMS texts - many companies have delivery requirements that these channels cannot support: they need to ensure, that their customer communications are delivered. HP Exstream's Delivery Manager capability enables you to confidently deliver critical, electronic customer communications created with HP Exstream. Get tracking and response management for electronic messages, and respond by resending or redirecting communications to failover channels.