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GlobalSCAPE Maintenance and Support - technical support - for CuteFTP Pro -

Mfg. Part: PRO-X-10-49-2Y | CDW Part: 3930758 | UNSPSC: 81112201
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This item was discontinued on October 25, 2016.

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800.800.4239
Mon-Fri 7am-7:30pm CT
  • Technical support
  • for CuteFTP Pro
  • 1 seat
  • volume
  • 10-49 licenses
  • phone consulting
  • 2 years
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Product Overview
Main Features
  • Technical support
  • for CuteFTP Pro
  • 1 seat
  • volume
  • 10-49 licenses
  • phone consulting
  • 2 years
  • 10x5
Online services include product updates, user guides, a knowledgebase, online help files, printable documentation, a user community discussion forum, and more. In addition to the self-service resources that are available to all customers at the GlobalScape website, two Maintenance and Support plans are offered: a Standard plan and a Platinum plan. Both plans include the same level of software maintenance protection. The Platinum Maintenance and Support plan provides you with emergency support anytime, 24 hours per day, seven days per week from your assigned support technicians.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Installation Type: Locally installed

Header
Brand: GlobalSCAPE
Compatibility: PC
Manufacturer: GlobalScape
Packaged Quantity: 1
Product Line: GlobalSCAPE Maintenance and Support

Licensing
License Pricing: Volume
Pricing Level: 10-49 licenses

Service
Support Full Contract Period: 2 year(s)
Support Details Full Contract Period: 2 years

Service & Support
Service Availability: 10 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 10 hours a day
Service Availability (Time): 8:00 AM - 6:00 PM
Service Type: Phone consulting



Response Time: 1 business day
Service Type: E-mail consulting



Service Type: New releases update

Software
License Qty: 1 seat
Software Title: CuteFTP Pro

 
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12/5/2016 2:56:42 AM
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