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Avaya Support Advantage Preferred Support - technical support - for Avaya A

Mfg. Part: 251835 | CDW Part: 3944351 | UNSPSC: 81112201
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This item was discontinued on October 25, 2016.

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800.800.4239
Mon-Fri 7am-7:30pm CT
  • Technical support
  • for Avaya Aura Experience Portal with Communication Manager ( v. R7 )
  • 1 connection
  • annual fee
  • prepaid
  • remote diagnosis
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Product Overview
Main Features
  • Technical support
  • for Avaya Aura Experience Portal with Communication Manager ( v. R7 )
  • 1 connection
  • annual fee
  • prepaid
  • remote diagnosis
  • 3 years
  • 24x7
Preferred Support builds on the remote services in Essential Support to deliver even greater value. Preferred Support includes proactive monitoring and system alarm resolution with the Avaya-patented EXPERT Systems SM, which can reduce major outage risk by as much as 74 percent and, on average, has a 20% faster resolution time 1, 2. Avaya will also monitor public switch telephone network (PSTN) facilities for problems and alert your telecom team for immediate resolution, helping to save precious time and reduce risk to your communications environment.

 
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11/20/2017 2:15:26 AM
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