Plantronics Marque 2 M165 Ear bud Headset

Mfg.Part: 88120-01 | CDW Part: 3004560 | UNSPSC: 52161514
  • Bluetooth
  • wireless
  • black
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This item was discontinued on June 18, 2020

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Plantronics Marque 2 M165 Ear bud Headset
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Product Overview

Main Features
  • Bluetooth
  • wireless
  • black
The perfect companion for your smartphone

The Plantronics Marque 2 headset, a perfect companion for smartphones, now features DeepSleep power-saving mode and dual microphones that reduce noise and wind for clear, crisp call quality. You can also listen to music or stream audio and Internet radio, and you can manage your calls without pressing buttons just say answer or ignore. Make the most of your Marque 2 with the free MyHeadset app. With more ways to enhance your conversation, the Marque 2 makes it easier to enjoy being hands free.

Dual microphones reduce noise and wind, giving you better call quality.

DeepSleep power-saving mode helps keep your headset ready when you forget it in the car, at your desk, or around the house.

Just say answer or ignore to handle your calls no buttons to press.

Three sizes of flexible silicone eartips (S, M, L) and an optional earloop provide a comfortable, stable fit

Use your headset to listen to music, movies, Internet radio, and driving directions.

Use our free MyHeadset app to learn about the features of the Marque 2.

Free Find MyHeadset offers Android (4.0 and higher) users headset locator plus on-screen battery meter.

Automatic headset battery meter for iPhone and iPad.

Plantronics Marque 2 M165 Ear bud Headset is rated3.96 out of5 by177.
Rated 5 out of 5 by from good soundHas a very good quality sound, is really hands free for driving.
Date published: 2013-04-18T00:00:00-04:00
Rated 5 out of 5 by from Great for those who are on the phone a lotIt's funny that I'm coming back to write this review on what is for me a 3+ year old headset, but I was prompted to do so after finding my M165 at the back of my wife's work / junk drawer in her office. I had given her this headset, when I had updated to a different model (Voyager Edge) and found it when she asked me to find something else she thought was in the drawer. She never used the headset - she's had a aversion to BT headsets since they've been around and prefers to have white wires dangling from her ears, so I have taken it back for my own, seeing as how she'll not even know I took it.And given the fact that I had recently accidentally washed and dried my Voyager Edge, killing the microphones in it (although it still powers up and connects), I was pleasantly surprised to find my old M165. I plugged it in, letting it fully charge for a couple of hours and sure enough, it works great just it did when I bought it 3 years ago.A couple of things I really like about the M165. First, it's small and lightweight, which makes it easy to wear for extended periods without needing an around the ear hook.The second and equally important benefit it has over many other headsets is that I can get through a typical day without having to charge it. Getting a good 7+ hours of use from it. It's the one thing I didn't like about the Voyager Edge, as it normally only gave me 5.5 to 6 hours of use, meaning I was plugging it in towards the end of the day.So if you are looking for a long-lasting, lightweight and small headset, you can't go wrong with the M165.
Date published: 2017-10-25T00:00:00-04:00
Rated 5 out of 5 by from DisappointingThe sound quality is great if I'm listening to media but it won't play my custom ringtones like my older, cheaper, Plantronics Discovery 610 could. I always have my ringer silenced so I rely on the ringtones to identify the calls I really need to take. I don't understand why this ability would go away?The call sound quality is pretty bad and the built-in call volume controls are nearly useless. The 'Call' button is difficult to positively locate because it's only slightly recessed from the surface which, of course, makes answering a call in a timely manner frustrating.I also wish it would announce email and text receipt alerts. It seems to me that if the phone is producing a sound, then an earpiece connected to it should, also.I bought this because the mounting post for the earpiece and earloop broke on my 610. I'll have to hope that my repair of the 610 will last a while longer and return the Marque 2 M165.
Date published: 2014-03-29T00:00:00-04:00
Rated 5 out of 5 by from Great productI bought this couple days ago. 1st time bluetooth user. Love the voice command to answer calls. Love the fact the I can leave my phone in my purse and still answer my calls. Just wish it would tell me who is calling in order to ignor or not. Love the reading of my text messages as well. But wish I could reply back threw the bluetooth. Love the fact that this will also play music and you can also hear all my games I play on my phone as well. Can now play my bingo games without disturbing anyone else and still b able to get all my phone calls as well. Absolute fantastic product. Love my Marque 2. Thank you.
Date published: 2014-05-05T00:00:00-04:00
Rated 5 out of 5 by from Great earpieceBought this product last month and I was amazed at the quality. Comfortable, clear and durable.
Date published: 2015-05-07T00:00:00-04:00
Rated 5 out of 5 by from Great Durable ProductMy son bought me my Bluetooth for Christmas and it has been working great. I went to visit my daughter in GA and I misplaced it. It was found in her dryer, it had been washed and dried and to my surprise it still works great.
Date published: 2014-08-31T00:00:00-04:00
Rated 5 out of 5 by from Excellent product at an excellent value!I purchased my Marque about a month ago and the performance is great. It's super lightweight, has great audio sound, and holds its charge for hours on end. I would recommend to anyone in professional setting that is a heavy phone user.
Date published: 2015-04-28T00:00:00-04:00
Rated 5 out of 5 by from second m165Have had it for two months and can not get it to let me answer by saying answer, nor will it announce calls
Date published: 2016-03-13T00:00:00-05:00
Rated 5 out of 5 by from love itI have had every blue tooth you can imagine. Bose, Ant and on and on. The Plantronics blue tooth is user friendly and comfortable. The battery charges fast and the charge lasts along time. It prompts me with a verbal message to notify me of max volume and when to recharge. I love it
Date published: 2015-04-19T00:00:00-04:00
Rated 5 out of 5 by from Great productI've had mine for 6 months now. I use it for business and pleasure. It fits my ear great and the battery life is amazing. The sound is just right and haven't had any complaints on the other end of the call either. I recommend
Date published: 2014-02-07T00:00:00-05:00
Rated 5 out of 5 by from nullI love this earpiece. Occasionally lose one and always get the same model to replace it. Works great and easily fits in your pocket.
Date published: 2016-06-30T00:00:00-04:00
Rated 5 out of 5 by from Our favorite Plantronics productMy salesman and chemist use these wireless headsets so they can continue doing other tasks while handling phone calls and conferences [This review was collected as part of a promotion.]
Date published: 2016-02-05T00:00:00-05:00
Rated 5 out of 5 by from greatI bought my months ago..I love it.. I use it all the time to talk on the phone and when driving.. you got both hands free to do what you need to do..They are easy to use..Have i got other people to go get them one also
Date published: 2015-07-01T00:00:00-04:00
Rated 5 out of 5 by from Takes the work out of bluetoothI've had other bluetooth earphones and had to jump through hoops to get them to pair and connect. They were good brands and cost about the same. I got the wife this one in white and decided to get the black one for myself. I love the voice that instantly tells talk time and how it instantly connects and tells me. Even tells me when I power off! I also like the assortment of silicone ear pieces and the over the ear option included. I only use the ear hook and no silicone because it fits deeper, and feels more secure for me. I work outside and fear losing it and my ear shelters the micro-usb connector. I don't have to "go deaf" in that ear either, which is a big safety factor in construction. I couldn't ask for better.
Date published: 2014-02-05T00:00:00-05:00
Rated 5 out of 5 by from One of the Best!If I had to buy another Bluetooth I'd buy this one again! It is light & stays in my ear.The sound is great & the features are incredible!
Date published: 2015-05-19T00:00:00-04:00
Rated 5 out of 5 by from Great!I bought this a few days ago and have been playing around testing this out.I have a iphone 5 and this was recommended. I looked into other devices and i didn't want something around my neck (too bulky), if i needed to i could put this in my pocket or purse.I agree with most people on one thing, i could be a little louder.I have noticed that different phones have different sound.I love how i can drive and not have to worry about taking my hands off the wheel.The two second hold to have a text read to you is great and I love being able to respond to the text that was just read to me.My friends say that i sound like i was talking on my phone and not from a bluetooth.I like how light it is and the fitting is comfortable, it's not like its shoved in my ear so i can't hear out of it. Easy on and off. You can talk with a whisper and the person your talking to will hear you.You can even listen to a movie or you music on this. When your in a bind you'll like this. Great for walking multiple dogs and you forgot your wired headphones.Great product, I recommend this.
Date published: 2014-11-15T00:00:00-05:00
Rated 5 out of 5 by from Highest qualityI will always buy M165 best friend of my Windows smart phone...
Date published: 2016-06-22T00:00:00-04:00
Rated 5 out of 5 by from Constant echo and won’t connect anymoreI just got this in the mail a few days ago. Since I have paired it to my phone, there is an echo on the other line. In other words, the person who I am talking to hears me talking and then an echo of themselves. It has happened with everyone I have talked to, even on landlines. Even after following instructions to fix this issue, the Bluetooth does not even show up on my phone as a pairable device. I have had Bluetooth devices from Plantronics in the past and was very happy with their performance, but I am not satisfied with this one.
Date published: 2018-09-02T00:00:00-04:00
Rated 5 out of 5 by from M165I very good product. Connects easily. Clear voice hands fee accept calls. Great battery life. Best hands free device ever.
Date published: 2016-12-28T00:00:00-05:00
Rated 5 out of 5 by from Echo, echo and echo on the other endDesign is great, very light, very comfortable in the ear but I returned it within 45 min of using it. I paired it with 2 different smart phones (HTC and Galaxy) and both had the same issue of an echo on the other end. People were talking to me and they heard themselfes talking. Paired it with a regular plain phone, no echo but sounds was like it was coming out of a can.
Date published: 2013-05-02T00:00:00-04:00
Rated 5 out of 5 by from when it works it is greatI have a Plantronics Marque 2 when it did work it was great but now that it is dead it does not work right at all would I recommend this product to a friend maybe I would leave that up to them
Date published: 2013-09-26T00:00:00-04:00
Rated 5 out of 5 by from GreatestThis is my second one waiting on a new and improved model. Till then there is no other one [This review was collected as part of a promotion.]
Date published: 2018-03-02T00:00:00-05:00
Rated 5 out of 5 by from Poor QualityThis unit is supposed to have seven hours of talk time, but it will only stay charged for an hour. If you leave it plugged in constantly and take it off the charger to take a call and then plug it in it will last a day. Plantronics replaced it twice with no better outcome on the replacement.
Date published: 2014-07-14T00:00:00-04:00
Rated 5 out of 5 by from Great for my IphoneI love love love the battery life on my Bluetooth. I do have a problem though because I bought a new laptop and it is not compatible as it can't be found. I have tried everything but nada. Oh well its great to be hands free when driving and having a clear crisp sound just sad because I can't use it on my laptop
Date published: 2013-07-26T00:00:00-04:00
Rated 5 out of 5 by from Worked GreatThis by far has been the best bluetooth I've owned. The sound is clearer and the battery lasts at least 7 hours. It also has a nice little find feature that sounds a tone from the phone making it easier to find. But after 6 months it stopped working. Seeing how the warranty works.
Date published: 2015-04-21T00:00:00-04:00
Rated 5 out of 5 by from I returned this productAdmittedly, I purchased this product for use in a noisy environment. It performed very poorly. I even had better success with an earlier model, which was about three years old. It was impossible to get the volume loud enough and callers had difficulty understanding me
Date published: 2015-07-02T00:00:00-04:00
Rated 5 out of 5 by from very difficult to useThis is about the 5th blue tooth headset I have owned and it must be the worst. To answer via voice command you literately have to yell. It won't voice-activate any commands to make calls.
Date published: 2014-01-11T00:00:00-05:00
Rated 5 out of 5 by from Awesome productI am a general contractor and use this everyday.  Fits perfectly and doesn't fall out easily.  I can be lifting, moving, or driving and talking on my phone at the same time.  
Date published: 2014-05-04T00:00:00-04:00
Rated 5 out of 5 by from This is one of the BestI have tried so many headsets I have lost count. This is one of if not the best value in headsets you can buy. It doesn't have a lot of voice commands but I rarely use or care about voice commands. I want a comfortable headset that I can communicate clearly on and not break the bank. This is a 10 out of 10 headset. And the Design goes PERFECTLY with an IPhone. Get one! You will not regret it!!!
Date published: 2012-10-25T00:00:00-04:00
Rated 5 out of 5 by from Just top! The best I've ever had!I just love it! I must have had now more than 12 bluetooth headphones and that's the one that is simple, efficient, light, functional, incredible battery and top sound! None before was so good, but some of them we're twice as expensive! I love the careful design and wearing comfort. A great product! Thanks guys, job well done!
Date published: 2013-02-03T00:00:00-05:00
Rated 5 out of 5 by from AwesomeI bought this for my husband and he loves it. I works wonderfully, I was worried that I wouldn't be able to understand him but Ive found that I can hear him clearly as if it was the phone itself.
Date published: 2015-06-14T00:00:00-04:00
Rated 5 out of 5 by from Excellent Bluetooth headsetI have it for five years with regular use and still work fine!
Date published: 2019-10-22T00:00:00-04:00
Rated 5 out of 5 by from Very good with asteriskReally very good headset, good ergonomy, very good battery duration.My only complain is that neutralizes all sounds except incoming calls. I have an iphone4 and all messages and notifications cannot be heard because the headset mute them. If I need a silence mode, I can always use my iphone switch to mute. I need my headset switched on but all my sounds to be audible. How can I achive that? I don't want to keep it switched off and switch it on anytime that I have to respond because this can make me loose my attention, specially when I am driving. And I don't want to wear it on continuously, because makes my ear to be tired of this... I have lost many important messages because of it... 
Date published: 2013-11-18T00:00:00-05:00
Rated 5 out of 5 by from doesn't have a long life!, didn't last a year!I bought this a couple months ago and it has completely died. It would go in and out even if I were in the same room. I am very disappointed because I have learned to live by a Bluetooth because of the line of work that I am in. I need to be hands free, but productive at the same time. I thought this to be a reputable brand, and I chose it as well because I loved the design. I trusted I would be satisfied. Not the case
Date published: 2016-01-28T00:00:00-05:00
Rated 5 out of 5 by from Best mid-range headset I have ever used...Love it! Use it every day, great battery life and sound...
Date published: 2017-02-08T00:00:00-05:00
Rated 5 out of 5 by from Literally not usable after few months of usageI have purchased this product ~4 months ago after reading the reviews . Initially I thought my network is not good, but then recipients of my call started mentioning that the call quality is very bad and said that they were able to hear me well when I switch back to my phone or wired headset. Good design, Easy to use but very disappointing when it comes to voice quality which should be the main feature for any bluetooth product.Note: I use iPhone on ATT network. So it is definitely not an issue with network or the phone.
Date published: 2015-08-07T00:00:00-04:00
Rated 5 out of 5 by from Perfect ProductI had the ear bud for 2 weeks now and really like it. Easy to set up and pair, easy to get use to. Light weight design with good sound.
Date published: 2015-08-16T00:00:00-04:00
Rated 5 out of 5 by from Sounds Great butThe Marque 2 sounds great but the volume button is limited.
Date published: 2013-07-09T00:00:00-04:00
Rated 5 out of 5 by from Driving safetyI purchased my marque over 2 years ago and feel naked without it in my ear. I travel quite a lot and I've found using my headset while driving is a huge safety feature. I can answer a call with voice commands, keeping my eyes on the road. Also, I can have a conversation while working with my hands and not having to hold my phone next to my ear. My wife thought it was a great idea and I purchased one for her as well.
Date published: 2015-06-18T00:00:00-04:00
Rated 5 out of 5 by from Volume issueSeems like a good product but it's not loud enough at high volume. Especially in the car with road noise. I wish there was a way to increase the max volume so I could use it in the car more.
Date published: 2015-06-16T00:00:00-04:00
Rated 5 out of 5 by from Sounds like you are talking into a canEveryone I talk to says that I need to remove it as it sounds like I am talking into a can. I had the M155 and LOVED it so thought I would upgrade. Now I am going back to the older style as this one does not even compare to the quality.
Date published: 2014-03-22T00:00:00-04:00
Rated 5 out of 5 by from Rock solid.I have had this headset now for about 3 months after putting my last Plantronics through the washer and dryer....along the way I tried out the Jawbone ERA based upon the recommendations of Wirecutter. Well, I have to tell you this Marque is far superior in every way, but especially in clarity and battery life. I have not touched the Jawbone since using this unit for the first time.
Date published: 2014-03-27T00:00:00-04:00
Rated 5 out of 5 by from AMAZING!!I bought my first Marque 2 M165 several years ago. I dropped it in bath water! That was a sad day! I put it in a drawer and forgot I had it and then ordered a new one.While waiting for it I, out of curiosity, picked up my little drowned buddy, placed it in my ear and it worked!! It came back from the dead!! I didn't return the new Marque, thinking the old one wouldn't last long but my amazing little workhorse is still going! I couldn't be more pleased and impressed!!
Date published: 2017-08-29T00:00:00-04:00
Rated 5 out of 5 by from My firstI'm 71 and hearing is starting to go, so I use mine with volume on high. I love the voice command of answer, can keep my hands on the wheel when driving. :-)
Date published: 2014-10-07T00:00:00-04:00
Rated 5 out of 5 by from I LOVE THE SIZE AND FEATURESI have had this for a while now and bought it because of it's small size. I saw one review that said it hurt their ear but, mine came with (may have purchased separately)There are 3 different sizes of the plastic pieces that go in your ear and use the smaller one and also use a clear clip over the ear to keep secure.. I use all day every day. Very satisfied with the features and leaves my hands free to text, take calls or reject - music stops during calls. Highly recommend!!!
Date published: 2015-06-18T00:00:00-04:00
Rated 5 out of 5 by from Doesn't give a day of powerThe package and information says 7 hours talk time and 11 day standby. It doesn't even make it 7 hours when I have only used it to talk for maybe 15 minutes.
Date published: 2014-07-12T00:00:00-04:00
Rated 5 out of 5 by from Majorly uncomfortableI have been wearing this for 5 days now and it is the most uncomfortable headset I have tried yet. I have tried all three adapters and they all make my ear start hurting within an hour of wearing it. I have tried it with and without the over the ear piece and I will say that it feels better with it.As far as the sound it is so/so but the fact that this does not actually enter the ear canal it makes it harder to hear someone or hear music when it is playing without having to blast it wide open.I really wish I could return this for something else, but I doubt it, because I am done wearing it.
Date published: 2016-01-13T00:00:00-05:00
Rated 5 out of 5 by from Great ProductThis is my 3rd Plantronic, I lose them, because of my carelessness, but, each time I come back, to this product. I appreciate the quality of the device and it's simplicity, very easy to use. The Plantronic Marque 2 165 is all I need, I still have not utilized all the features, but, I am satisfied enough to know that if I lose this one I will buy another.
Date published: 2014-12-31T00:00:00-05:00
Rated 5 out of 5 by from greatI bought this a month ago, and am happy with my purchase. I will recommend this to my friends.
Date published: 2016-06-10T00:00:00-04:00
Rated 5 out of 5 by from Efeective and light weightI really like this bluetooth. It is comfortable and everyone says they have no problem hearing me.  Simple operation which is good because I am not tech savy.  Funny note for most but when reading the instructions on how to connect to my phone and operate there was no mention as to how to turn the thing on, fortunately upon examination and trial and error I found the slide.  It is small so hopefully I won't loose it.
Date published: 2014-01-17T00:00:00-05:00
Rated 5 out of 5 by from Nice little headsetThis is the first Bluetooth headset for me. I like the small size,the voice prompts and the ability to answer by just saying answer. What I hear is clear but it sounds muddy to others. I called my home phone and left a voicemail to see for myself and they were right. Still like it Even with this complaint.
Date published: 2014-01-29T00:00:00-05:00
Rated 5 out of 5 by from built toughComfortable earpiece sounds good ,It's been through the washer and dryer and works like new.
Date published: 2015-07-26T00:00:00-04:00
Date published: 2018-04-23T00:00:00-04:00
Rated 5 out of 5 by from FrustratedAfter receiving many complaints about how my voice sounded on the other end of the line, and several replacement units I gave up and moved on.
Date published: 2014-08-06T00:00:00-04:00
Rated 5 out of 5 by from poor featuresI bought a marque 2 m165 and it does fine on answering dialing calls and music streaming but other options questionable
Date published: 2014-10-28T00:00:00-04:00
Rated 5 out of 5 by from Great product, FANTASTIC company serviceThis is, by far, the best headset I have ever owned. I bought a second one, to have at the office, as well as in my car. Best part about this, is that after using both headsets consistently for about a year, the battery stopped charging. I simply went to the website, filed a claim (took less than 5 minutes), sent the headsets back to Platronics, and received new ones in less than a week. No hassle. No phone calls. I am floored with this kind of service. Not something you see in many companies, these days. I am, now, a faithful Platronics consumer.
Date published: 2015-08-22T00:00:00-04:00
Rated 5 out of 5 by from Not a great productThe answer button is very hard to press. It hurts the ear every time if I want to activate siri on iPhone. Very poorly designed. Also, most of the time the voice answer does not activate the conversation. mostly it goes to the message, thus not useful. Other than these issues, the headset is ok.  
Date published: 2014-02-18T00:00:00-05:00
Rated 5 out of 5 by from Very PleasedThe Marque 2 is much better than previous headsets especially in the sound quality, noise attenuation, and battery life. Should have switched much sooner!!!
Date published: 2017-11-27T00:00:00-05:00
Rated 5 out of 5 by from Very nice headsetThis is the best headset ever. First thing I did was loose it in my house. I looked for it for days! I was upset about this. I found the Plantronics application, and it made the headset scream. I found it in about 20 seconds, and it was under the couch. Very cool, and I was so happy to find it.
Date published: 2014-11-03T00:00:00-05:00
Rated 5 out of 5 by from Awesome voice features!!I got this as a gift from someone and it rocks. I have a iphone and it works good with it. The one thing that I like the most is the voice commands. To answer say answer and reject say ignore.
Date published: 2014-04-10T00:00:00-04:00
Rated 5 out of 5 by from Perfect device!!!I have two Marquee 2 m165 and I'm very happy to use this wonderful device that makes use with iPhone 6S Plus and iPhone 7 is very convenient, especially in the car.Quality is perfect, use from 2014, but like brand new! [This review was collected as part of a promotion.]
Date published: 2017-01-27T00:00:00-05:00
Rated 5 out of 5 by from NO GOOD!!!!!!I bought my Bluetooth not a year ago and now I can not hear out of it. Did not even last me a year.
Date published: 2016-07-20T00:00:00-04:00
Rated 5 out of 5 by from Have my voteI bought a PLT-M165 a few years ago and it has continually worked without a problem. Must say that when it finally goes, I will buy another. Yesterday it accidentally wound up in both the washer and dryer in the pocket of an article of clothing. I was absolutely stunned....turned it on and it still worked!
Date published: 2016-05-09T00:00:00-04:00
Rated 5 out of 5 by from works better than I expectedI bought the Marque 2 a few months ago to replace my old Bluetooth head set because it accidently got washed. Last weekend my family and I went on vacation to Cleveland, OH. Up till this point I had only used my Marque headset for making calls. While on our vacation I used the GPS function on my phone a lot to get to the different places we wanted to visit. I was very surprised when my phone was reading out the directions in my headset. I was very happy because it adds an extra bit of comfort because I don't have to turn my kids movie off to hear the directions.The only down side is the speaker cracks when I'm on certain phone calls.
Date published: 2015-06-18T00:00:00-04:00
Rated 5 out of 5 by from I absolutely love it!!! Except for..I love everything about my Marque 2!! The only issue, is that the locator sound's volume is extremely low. So low, in fact, that it works against the entire idea of helping the owner to find the unit! Please increase the 'Locator' volume! Also, it would be nice if that feature could be made to work even if the unit was turned off, but has ample battery power to power the 'Locator' beeps! (I know it may sound a bit odd, but I feel it should be possible to override the 'Power Off' for the purpose of finding the unit.
Date published: 2013-10-21T00:00:00-04:00
Rated 5 out of 5 by from AWSOME !!,,AWSOMEThis is my first bluetooth and if this is not the top of the line model WOW! Can't imagine the top model. I just bought this and was not used to having it in my ear. Well I went fly fishing and forgot I was wearing it. the next thing I knew I flicked it out of my ear. My Bluetooth was my new fly. Iwas reeling it in to my shock the thing was still working and is working with no problems. Wish everything was made with such care and a pride. Thanks for your products. Keep up the good work. Frank.
Date published: 2012-09-20T00:00:00-04:00
Rated 5 out of 5 by from Like listening to a transistor radioIt works. It's small. It's battery lasts for weeks, literally.But, unfortunately, it sounds terrible. How anyone could listen to music on it I can't conceive of. Think bad AM radio, but worse.And, not sure if this is because of the unit or not, but LOTS of dropouts during calls.I think I'd want a lot better of my next headset. Oh, and the answer button doesn't seem to work with Skype, which is what I bought it for. And its mic doesn't work with some notebook computers, requiring an extra USB thing from Plantronics. Great Customer support, though; they just need better products to support ...
Date published: 2015-07-30T00:00:00-04:00
Rated 5 out of 5 by from Great product.Works very well and very easy to use. Had a different one that i bought years ago that was not very good or user friendly, not a Plantronics.
Date published: 2015-05-07T00:00:00-04:00
Rated 5 out of 5 by from Nice unit!I have had this model for over a year and I have been more pleased than with any other earpiece.
Date published: 2015-12-29T00:00:00-05:00
Rated 5 out of 5 by from Excellent buy for the priceSmall, lightweight, discrete, excellent battery life, good water resistance, reasonable range away from phone. Sometimes won't recognize voice commands. [This review was collected as part of a promotion.]
Date published: 2016-03-16T00:00:00-04:00
Rated 5 out of 5 by from The best bluetooth headphoneI've purchased several versions of the Marque bluetooth headphone over time. The latest is the Marque 165. It is very lightweight and adaptable to either ear. I love the Marque 165.
Date published: 2017-02-24T00:00:00-05:00
Rated 5 out of 5 by from nullI purchased two of these units, one for my self and one for my business partner and we both are quite pleased with ease of use, clarity and the ear clip. Actually we have purchased a number of the earlier models and when we graded our I-Phones they did not work with new phone,
Date published: 2015-11-14T00:00:00-05:00
Rated 5 out of 5 by from Can't Live Without It !!!I bought this unit so I could do hands free talking while I drive my manual shift vehicles. I can't live without it now. It's so important to perform driving with both hands especially in urban settings, high traffic loads or high speeds on the interstate and major thoroughfares.Also, this is the best darn company I've ever had the pleasure of dealing with. After about a month of ownership with my first unit, I had stepped on it twice (I wasn't used to wearing or carrying it yet) and finally it got stuffed with melted chocolate while I had it in my pants pocket. It quit working after that incident. I called the company, spoke to a representative and gave them my story and info they wanted. I did not know what to expect and figured I was going to be out of luck and have to purchase another one.But, no !!! Instead they sent me a new unit within 2 days with a return mailer post-paid.Unbelievably fantastic !!!!Sometime (many months) after that the replacement unit quit working through no fault of my own. Again called the company and again they sent me a new unit just like before. I have never had dealings with a better customer driven company in my life, and I;m 60 years old.Thank you Plantronics and keep up the good work. I brag about you all the time and promote you all as much as possible. And you customer relations staff is great. Again, thank you.
Date published: 2016-08-13T00:00:00-04:00
Rated 5 out of 5 by from It's the most ideal ear piece I've ever hadI bought the ear piece do to driving a lot, it's a great product, I inly wish it came with extra ear loops cause mine broke when I used push to talk. Otherwise it's one of the best little gadgets I've ever invested in, not to mention it is the most reliable and safest ways to communicate while driving. Thank u plantronics !!!!! Very happy camper
Date published: 2014-04-06T00:00:00-04:00
Rated 5 out of 5 by from Awesome BluetoothI drive a tow truck and this device is indestructible. I can't believe the quality of this product. I have dropped this device in a glass of ice water and it still worked. My girlfriend washed it in my pants pocket in the laundry and it still works with no problems. It get rained on and still works. I am so impressed.
Date published: 2016-01-19T00:00:00-05:00
Rated 5 out of 5 by from Easy to OperateI have been using my Plantronics Marque 2 M165 for quite a while now. It is my favorite ear piece. It is comfortable to wear and easy to operate. It comes with different sized ear tips for an easy fit. I like that when a call comes through I can "Answer" or "Ignore" with voice prompts, making it hands free. It was easy to pair to my phone and it sounds great. It is easy and fast to charge using my USB. I can even listen to my music through it when I am not on calls. It is small and simple, yet works great!
Date published: 2019-11-15T00:00:00-05:00
Rated 5 out of 5 by from Great features and so comfortable to wear!I previous owned a Discovery 975 and absolutely loved it.... then misplaced and cannot find so purchased the M165 as it was available locally at the "right" price. I love the size, the features and the comfort. Voice clarity is excellent, both in and out. I would absolutely recommend this product to one and all.
Date published: 2015-06-17T00:00:00-04:00
Rated 5 out of 5 by from pretty good bluetoothIts a nice bluetooth , I just dont like how it has a voice command to answer or ignore call but when i give the command the phone just rangs until i push ANSWER ON PHONE. Also the battery life doesn't last that long when lostening to music. I like the snug fit and its pretty clear when i speak and volume is loud enough for me .
Date published: 2015-06-18T00:00:00-04:00
Rated 5 out of 5 by from nullVery stylish good sound quality a little tricky to pair
Date published: 2015-10-27T00:00:00-04:00
Rated 5 out of 5 by from Light and comfortable to wear.Everything is good except the volume control is limited to 3 settings especially when you are at the train station where you can't really hear.
Date published: 2014-05-21T00:00:00-04:00
Rated 5 out of 5 by from Great headset!It has been a long way for me to decide the right Bluetooth headset, I might say that this is one of the best affordable device, easy to pair easy to use great sound and comfortable! I highly recommend it!
Date published: 2014-09-01T00:00:00-04:00
Rated 5 out of 5 by from wonderfully surpriseddropped in toilet. Rice-a-roni bath 9hr. works great
Date published: 2013-12-15T00:00:00-05:00
Rated 5 out of 5 by from DisappointedI just purchased this and wished I hadn't. It constantly loses connection and then reconnects. I know it isn't my phone because I have been using another bluetooth and it worked find but didn't like the quality of the sound.The quality of the sound with the Marque M165 is what good is that if I keep losing connection?
Date published: 2017-08-28T00:00:00-04:00
Rated 5 out of 5 by from Great ProductI was extremely pleased with the customer service when I called about this product
Date published: 2016-05-02T00:00:00-04:00
Rated 5 out of 5 by from Excellent for AnyoneI love this product. It works better than any Bluetooth that I have owned. It doesn't interfere with my earrings,or hair. I just love it. I won't buy another kind.
Date published: 2013-02-05T00:00:00-05:00
Rated 5 out of 5 by from Awesome bluetooth device.I am using it over 2 years still working very smoothly without having any problem.
Date published: 2016-08-13T00:00:00-04:00
Rated 5 out of 5 by from Very comfortableJust got it today. It has great sound quality and was easy to pair. The controls are very easy to use also. The wife liked it so much now she wants one.
Date published: 2014-01-19T00:00:00-05:00
Rated 5 out of 5 by from Just ok. Needs Some work.I have used Plantronics headsets for more than 10 years at work and at home. The ones that I have purchased in the past have lasted for years and years. I usually only bought a new one for new features or to keep one at work instead of taking it back and forth. This headset functions ok. The voice commands to answer or ignore a call don't work, even when enunciating and speaking loudly.I was really disappointed that this headset died after 2 years. It will no longer charge and you can not replace the battery.
Date published: 2018-06-29T00:00:00-04:00
Rated 5 out of 5 by from excellant bluetoothI Have always used Plantronics products I enjoy the new features on this bluetooth. I would suggest to everyone to find the style that fits their needs and give Plantronics a try great product for the price.
Date published: 2014-12-05T00:00:00-05:00
Date published: 2017-10-16T00:00:00-04:00
Rated 5 out of 5 by from Very good headset with one problemI like this headset sooo much! Very comfortable, the mute function is terrific, sound quality is very good. I have had this for over a year and on some calls I cannot lower the volume enough to be comfortable, it actually hurts it is so loud. I had to turn it off and use the phone, and in some situations (driving, typing, etc) this is a big problem. I am returning it and hope to get a replacement of the same model with adequate volume control.
Date published: 2014-12-02T00:00:00-05:00
Rated 5 out of 5 by from Nice headset--survived a drip in my coffee!!I love this little headset although the sound quality noted by others has an echo quality. It did survive a drop in my coffee though which I am very happy with. I blew out all the moisture and put it in some dry snack food for a day and it works again!!!
Date published: 2015-02-19T00:00:00-05:00
Rated 5 out of 5 by from It's okayI was a little disappointed because it does not announce the name or the number of the caller.
Date published: 2015-07-11T00:00:00-04:00
Rated 5 out of 5 by from Not so good!I thought the M165 was working well until the people on the other end informed me that they could hardly understand me. Apparently, my voice is distorted. I hear them quite well, though I have to reduce the sound volume. I do wish it could produce identifying ringtones.
Date published: 2015-09-03T00:00:00-04:00
Rated 5 out of 5 by from fair headsetI purchased the M165 thinking from the details that wind noise and background noise would be eliminated, but the dual microphones aren't working at all to cut out background noises. When driving with headset or walking around with it, the other party that I'm speaking with can hear everything going on in the background even if I have the radio at a really low level or outside walking and the wind is blowing. I'm really disappointed with the purchase. Maybe in the future the company can do better with eliminating background noise rather than advertising something that doesn't work. The silicone over the earphone isn't pliable or soft...maybe to touch, but not the ear. That being said, it's not comfortable at all. After approx. one hour, it's time to switch ears or just remove them.
Date published: 2014-12-18T00:00:00-05:00
Rated 5 out of 5 by from Works great for meI am a new bluetooth user and I have been very impressed with the comfort, ease of use, features and clarity of this headset. I love being "hands off" while driving and being able to control the headset with my voice is a great feature. I am a very satisfied customer!
Date published: 2015-02-08T00:00:00-05:00
Rated 5 out of 5 by from Great bluetoothThis is so lightweight and easy to use. Turn it on-it pairs to 2 devices. Super easy and great sound!!
Date published: 2014-01-18T00:00:00-05:00
Rated 5 out of 5 by from Failed headsetI just received it I. The mail two days ago ,and it is not working very well, the voice keep dropping off ,people are telling g me that my voice is cutting out, and even I can barely hear on some calls ,this is not what I expected, going to return ,and order the M70 for
Date published: 2018-09-19T00:00:00-04:00
Rated 5 out of 5 by from Not goodThe Bluetooth effects my iPhone after a long talk. Screen freezes up and dies. Already happened 3 times on different iPhones.
Date published: 2014-10-04T00:00:00-04:00
Rated 5 out of 5 by from Just works.I have purchase 3 of these. They seem to get lost.PROSHear well.Stays in the ear.Small.CONSNo problem, I just loose them.
Date published: 2015-06-17T00:00:00-04:00
Rated 5 out of 5 by from NOT WORTH THE $$I have had the 11 hour model which I paid less for, and it worked great. I paid more for less talk hours thinking it would be better and it's not. [This review was collected as part of a promotion.]
Date published: 2018-03-12T00:00:00-04:00
Rated 5 out of 5 by from Love this product!I lost my first one, a week later I bought a second. I had a pricy Samsung and was very disappointed. I will continue on with Plantronics. I use this thing all day 6 days a week! Thanks!!
Date published: 2015-03-23T00:00:00-04:00
Rated 5 out of 5 by from the best medium priced headset availableI have had the M155 for about 3 years, have always used it linked to two phones, but the last few days the battery had been draining rapidly. Found out that normal life expectancy for batteries in many headsets never exceeds two years? That say's a lot for this brand. So today I purchased the M165 and ready for another 3 years of comfort and great sound quality!
Date published: 2014-07-18T00:00:00-04:00
Rated 5 out of 5 by from Kept diconnectingIt continued to disconnect even though my phone remained in my pocket. Also it was never loud enough - ether for ringing or conversations.
Date published: 2015-07-14T00:00:00-04:00
Rated 5 out of 5 by from Washing machines and dogsI've owned this Marque 2 for about a year. A few months ago it accidentally went through the washer, but after about 1 day, it started working again! Recently, I had to retrieve it from my 9-month old dog, who was rolling it around in her mouth like a lozenge. It still works! However, I think I will need to replace it as the on-off function doesn't work as well.
Date published: 2015-02-15T00:00:00-05:00
Rated 5 out of 5 by from Saved the dayI use my Marque 2 all the time because I need to be hands free a lot with two young children but it saved the day on a recent outing. I was holding my 4-month-old daughter while my 2-year-old son was playing games at our favorite pizza place. I'm on the phone with our landlord trying to hammer out the details of our application for a new rental home. All of the sudden I feel some slimy ooze on my arm. I look down and my daughter had had a blowout. Up her back, all over her shirt, all over my shirt and my arm. I couldn't get off the phone because it was difficult to get in touch with this guy so I busted out the trusty Marque 2. I was able to clean her, clean me, change her and complete the conversation. Thanks Plantronics you saved the day!
Date published: 2015-06-26T00:00:00-04:00
Rated 5 out of 5 by from great featuresI bought this two weeks ago and i'm glad I did. love this headset
Date published: 2014-04-05T00:00:00-04:00
Rated 5 out of 5 by from poor value for moneyI had another headset from another company, but wanted to switch since that one had about 4 hours of talk time (new) and now it was less then 3 h after one year..The battery life of this Plantronics is the only best thing for it. Otherwise:- poor quality sound for the person on the other part. people say they hear me with a metalic voice.- the answer button is very hard to press. It hurts my ear when I have to press it.- the volume is waay to high, even on the lowest setting. besides, it only has 3 volume levels.- the talk range is very limited. a few meters away from the phone it starts to lose signal. perhaps because of the small size. the other headset i had was double the size, but I could talk from anywhere in the house. This does not work from one room to another. (open doors/space).- it is hard to put in ear. I have to buy the extra eartip kit. for this money it should include this.
Date published: 2013-12-01T00:00:00-05:00
Rated 5 out of 5 by from nullPlantronics Marque models are pretty good stuff. Its dual microphones reduce noise and giving you better call quality . i have used a lot models of platronix
Date published: 2013-08-22T00:00:00-04:00
Rated 5 out of 5 by from This headpiece has everything I look for.I have had about 6 or 7 of these, not because they don't work, but because I lose them. I can ride my motorcycle and hear and talk hands free until I can pull over to continue the conversation.. I never have missed an important call. A motorcycle helmet with a Bluetooth is about $1000.00 and just way too expensive, yet this earpiece sits comfortably with my helmet on and keeps me in touch with no problems. Great buy for the money and you can use it in your car, truck or bus and stay within the law.
Date published: 2017-05-30T00:00:00-04:00
Rated 5 out of 5 by from nullI have on I love it but I want to know if it can connect to ps3
Date published: 2015-07-10T00:00:00-04:00
Rated 5 out of 5 by from So far, so goodI bought this a few days ago and wore it for 5 hours yesterday, which is the real test for me. Most bluetooth headsets fall out of my ear or are incredibly uncomfortable. This one is so comfortable that I don't even realize it is in my ear. I wish that it announced the name of the caller but I knew that at this price point, that was unlikely. My only complaint thus far is that I have to say "Answer" twice before it answers the call. Good price and particularly good comfort. I hope that it doesn't keep losing the connection.
Date published: 2017-02-23T00:00:00-05:00
Rated 5 out of 5 by from Plantronics M165 HeadsetCheap, clear, operates as advertised. Wish it had a little more "talk time," but oversall happy with the product.
Date published: 2015-01-30T00:00:00-05:00
Rated 5 out of 5 by from ComfortableI bought this 3wks ago...very good but sometimes I get alittle echo feedback? Not every phone call.
Date published: 2016-07-11T00:00:00-04:00
Rated 5 out of 5 by from Awesome headsetits a great bluetooth headset very good qualitly i love it!
Date published: 2013-02-16T00:00:00-05:00
Rated 5 out of 5 by from Great Headset!!!I bought this headset back in like 2012. This thing is still going strong!! I've never had any issues with connection or anything. I mainly bought it to be able to listen to music and netflix and it works perfectly for that!! I highly recommend it.
Date published: 2017-04-19T00:00:00-04:00
Rated 5 out of 5 by from Great soundI bought this about a month ago as did my wife. Excellent sound and battery life.
Date published: 2015-12-15T00:00:00-05:00
Rated 5 out of 5 by from Very comfortableI bought this a month ago and have worn it every day.. I forget I even have it in my ear..
Date published: 2015-04-30T00:00:00-04:00
Rated 5 out of 5 by from nullI have had M165 about a month - and wonder why I didn't get one sooner. Battery life is amazing. Noise cancellation is solid. Very comfortable. Stays in my ear even during sporting activities. Makes my on-call duties easier to manage.
Date published: 2015-01-02T00:00:00-05:00
Rated 5 out of 5 by from Great SoundI have been using it for the past 2 1/2 yrs and the sound on music and communications is great. Lost my 1st, 2nd and got a third with a spare 4th just in case...It's the Best Bluetooth in a category of its own. Convenience with it sounds, dimensions and overall quality.
Date published: 2016-06-09T00:00:00-04:00
Rated 5 out of 5 by from Very nice productI like the voice status and prompts instead of trying to interpret flashing indicator lights. The longer battery life is very convenient and does not require daily recharging.
Date published: 2014-09-07T00:00:00-04:00
Rated 5 out of 5 by from Poor design. Very uncomfortable to wear.I was totally disappointed in this headset. I don't know who designs ear loops, but they need to learn that all ear sizes are not the same so a one-size-fits all loop does not work for all. You provide 3 ear cushions of various sizes and one ear loop. With the one ear loop the speaker is not over the ear canal. After trying to ear this for an hour it becomes very uncomfortable and digs into the back of my ear. I spoke with support and they offered basically no help or support. Basically I am on my own to come up with a resolution. I have a headset that's basically useless to me.
Date published: 2016-09-10T00:00:00-04:00
Rated 5 out of 5 by from Awesome HeadsetThis is my second M165 headset. After I ruined my first one (it was 2 years old) I raced out and got a new M165 just like my last one. Great sound on both ends of the call. Really filters out highway sound and echoes. Easy to use, good talk time and very light weight in my ear. I’ve recommended this unit to several friends who have since purchased one and like them. Now I'm not saying that this device is fragile, I'm kind of tough on headsets - I've destroyed lots of them.  When (not if) I kill this one, I'll get another. 
Date published: 2014-01-13T00:00:00-05:00
Rated 5 out of 5 by from LifesaverI have had this product since June 2014 and it has been great. It a great time saver and I can clearly hear the voices on the other end. I haven't had any problems with it. I am planning on buying one for my husband for his birthday in August. in addition, it is fairly comfortable and secure on my ear since it has the plastic piece that goes around my ear in additon to the piece that goes in my ear.
Date published: 2015-06-22T00:00:00-04:00
Rated 5 out of 5 by from Great featuresI purchased one some years and it was compatible with each Android owned but lost it. Glad I was able to buy another one!
Date published: 2018-04-27T00:00:00-04:00
Rated 5 out of 5 by from Nice!It was cool! I would like it in white but heck we can't have it all!
Date published: 2016-05-13T00:00:00-04:00
Rated 5 out of 5 by from Terrific audio device!I love how simple it is to use this Bluetooth ear piece ... easy to pair with my phone and easy to know when it's on or off. Plus, people tell me my voice quality comes through quite clearly and the audio reception I get is fantastic.
Date published: 2015-01-06T00:00:00-05:00
Rated 5 out of 5 by from Great productI bought this for my husband who has to be on the phone and on the go pretty much all day every day due to work. He loves the fact that it comes with three different sizes of ear buds and it is compatible with both his personal and work phones. Being able to listen to music on it is also a plus.  
Date published: 2014-02-21T00:00:00-05:00
Rated 5 out of 5 by from Great hands freeI've had my Marque 2 for a few years 2014 now no complaints or issues great all day keeps a good charge helps for hands free when i have things to take care of or doing business while driving or cleaning house music or phone calls it does it all for me.
Date published: 2018-08-17T00:00:00-04:00
Rated 5 out of 5 by from bought pro HD changed itBrought pro HD changed for marque2   Love it wish it had all of options that pro HD had
Date published: 2014-02-04T00:00:00-05:00
Rated 5 out of 5 by from Rating M165Confused. Thought I would have option of Answer/Ignore however, when a call comes in I have to push call button. Thought the above was part of this product
Date published: 2015-11-17T00:00:00-05:00
Rated 5 out of 5 by from Immortal and Indestructible!I have had my Bluetooth for about a year and a half now. This is the longest I have had one that has not broken or been somehow damaged. In the past I always had the larger Bluetooths, and they would break. I was a bit concerned with how small it was (I was determined I was going to lose it). I have literally washed AND dried my Plantronics-Marque 2 M165, 6 or 7 times! Each time I found it in the wash I assumed that this was the last straw and there was NO WAY it was going to work...AND IT DID!!! This Bluetooth is indestructible! I am very pleased with the quality. I never write reviews (really because I don't want to take the time), but I just had to write one for this product. I love it!
Date published: 2014-04-17T00:00:00-04:00
Rated 5 out of 5 by from Saves lives.I bought this for my wife so she could and WOULD drive using both hands. I don't worry so much now. She actually likes it and uses it.
Date published: 2015-12-21T00:00:00-05:00
Rated 5 out of 5 by from Great Sound!Just bought this headset and it sounds great. It's comfortable and the features are awesome too.
Date published: 2014-01-26T00:00:00-05:00
Rated 5 out of 5 by from Doesn't work. Technical suppprt lackingBought it for an iPhone 6 Plus. It doesn't work most of the time with a verbal "answer" or "ignore". Doesn't always respond to pushing button on the device. Tech suppprt says that the problem is the phone, NOT their device. All they would do is reconnect the device to Bluetooth.
Date published: 2017-01-04T00:00:00-05:00
Rated 5 out of 5 by from No thxNever would hold a charge. Battery is completely dead after couple of months.
Date published: 2019-07-02T00:00:00-04:00
Rated 5 out of 5 by from Great BluetoothI have had this brand of the Bluetooth for years. I consider my ear piece my favorite. I will continue to purchase Plantronics products. I love the sound quality and that I can listen to my music through the earpiece. [This review was collected as part of a promotion.]
Date published: 2017-02-10T00:00:00-05:00
Rated 5 out of 5 by from Works GreatThis model has great battery life, and acoustics. Highly recommend this model.
Date published: 2017-03-27T00:00:00-04:00
Rated 5 out of 5 by from Noisy as much as you can describe.I got this M165 after I had already the Voyager Pro (Pilot), there is no comparison..the M165 is so noisy, it gives you very bad feedback for you voice when you talk, and people on the other side they can hear themselves again as well as me too, it is so annoying. it does not reduce any noise around you at all, believe me and do not get admired with the price or with the description on the website.. it is not true.
Date published: 2014-02-24T00:00:00-05:00
Rated 5 out of 5 by from comfortable and great valuei had the original version and this does it better
Date published: 2013-10-14T00:00:00-04:00
Rated 5 out of 5 by from Great productGreat product, can receive at least 50 yards away. Wear it while I am playing tennis, never fell off
Date published: 2015-01-30T00:00:00-05:00
Rated 5 out of 5 by from comfortable headset MARQUE 2 M165Easy, loud, sound is usually clean, there is a stock volume. Conveniently located on the ear. Works with Android and iPhone.Connect instantly picks up.Interlocutors hear me well. Easy switch buttonDisadvantage-Voice Assistant in English.
Date published: 2014-07-03T00:00:00-04:00
Rated 5 out of 5 by from junkNever worked. Product replacement is a job. Don't buy this .
Date published: 2014-03-03T00:00:00-05:00
Rated 5 out of 5 by from Love my plantronics headsets!OK, as much as I would like to give this 5 stars, I really can't for one main reason...I used to own another headset that had a ear loop and it was a bit larger. I can't remember the model number, but the one feature I loved was that the ear gel was kind of funnel-shaped and it really made it much easier to hear when there was a lot of ambient noise. While this headset is GREAT, I wish it had the funnel-shaped earpiece.I should also add that I am a person who can't wear earbud headphones because they simply will not stay in my ears. That was a major concern of mine when I bought this headset, but to my amazement, the design of the earpiece helps hold in in place without any problem. I am a soccer coach and I am quite active in general and it stays snug in my ear all the time. It is so comfortable that I have gotten in the shower with it probably close to a dozen times (and no issues with wather damage!)For the reivewer with the volume issues... um, how about controlling your bluetooth volume from your phone? I am using a LG G2 (I also use it with my Google Nexus tablet from time to time), and I just adjust my volume on my phone. I NEVER have to touch the volume on the headset.All that said - BUY IT! You will love it. Just please bring back my favorite ear gels _/\_
Date published: 2015-03-06T00:00:00-05:00
Rated 5 out of 5 by from Can't Get Rid of EchoI have been fooling around with the settings on this piece and the phone with which it is paired and also have been all over the internet but I still can't set it so that the person on the other end doesn't hear an echo. Why would this company sell something that works so poorly? It should work out of the box without problems like this.
Date published: 2014-01-07T00:00:00-05:00
Rated 5 out of 5 by from Lightweight, but...I love everything about this headset but, with my Samsung Note 8, I cannot bring the volume all the way down. Some calls I get on are too loud at the lowest point I can adjust the volume either from my phone or the headset. That didn't happen with my Voyager. The attached picture shows the lowest headset level I can attain compared to how the Media volume can reach Zero volume.
Date published: 2020-04-04T00:00:00-04:00
Rated 5 out of 5 by from If only it didn't cut out on me!Overall I love it. But I am on my 3 rd unit now and it still cuts out. Great support from Plantronics though I don't want to be friends with customer support. My 3 rd and current unit (less than 2 months in service) will have to go back soon. 2-3 x daily suddenly I can't hear caller but they hear me. Not acceptable. In all other areas I love the compact size, ear piece, length of charge. I just want it to work correctly.
Date published: 2013-05-11T00:00:00-04:00
Rated 5 out of 5 by from So comfortableI've been using this earpiece for the past couple years and have not been disappointed with it. It fits in my ear very comfortably for long periods of time. The battery life is really good as well. It plugs in to my phone charger and I can talk and charge at the same time.
Date published: 2015-12-15T00:00:00-05:00
Rated 5 out of 5 by from Very pleasedI bought this to replace the same model that stopped working. Very happy with the previous product so was happy to be able to replace it for less than I would have had to pay at the store
Date published: 2016-01-20T00:00:00-05:00
Rated 5 out of 5 by from Great productThis has been one of the best bluetooth I've had thus far I brought it in October went bad in July my 1st one was great took it back got another one but speaker is too low can't hear it ring or sometimes when on the phone just put in for a replacement hope it's like the first one that's what I get for bragging on it Lol
Date published: 2014-07-17T00:00:00-04:00
Rated 5 out of 5 by from Great FeaturesThis is even better the previous model. Every car driver should be required by law to use one of these.
Date published: 2016-04-26T00:00:00-04:00
Rated 5 out of 5 by from Poor finishOK so I am a product designer and most of my electronics are Apple or Lacie and I can be rather nit-picky. That said I am very disappointed with the painted silver "Aluminum Effect" plastic on my white model. I've only had it for a day and there's already a chip next to the charger port. Also the power button rattles around and feels cheap. I picked your product out of a huge selection of headsets because seemed like the kind of company that obsesses over details like I do in my work and like Apple does. The package is very nice, your in store display was very nice... but the product fell flat.
Date published: 2014-04-13T00:00:00-04:00
Rated 5 out of 5 by from Just ok, App is a joke!This is my second Marque 2. The first one stopped working I didn't want to go through the learning curve so I bought the same Bluetooth earpiece. I'm finally that the only last about a year this one is starting to do the same thing as the first where it will cut out not listen to me and I hear what I'm saying. It does fit comfortably in my ear. When it does work it works well. It has trouble all the time when my windows are down in the vehicle.. The app that finds the earpiece is a joke because the earpiece goes to sleep. When you try to send a tone to it it is sleeping so it cannot find it or it will not ring a tone for you to find it.
Date published: 2017-06-14T00:00:00-04:00
Rated 5 out of 5 by from Works Great, VERY uncomfortable though!This headset was recommended to me by the folks at Verizon. The sound is great, I can hear well and my callers can hear me with very little background noise. It's great work working remotely, because my customers cannot tell that I am mobile.My only issue is that it really hurts after 5 or 10 minutes of wear. I have tried every combination of ear piece that it came with, and had no luck. I know it's not my ears, because my old Jabra fit like a glove (until it was eaten by the dog).If this were more comfortable to wear, I would use it everyday. But instead, I find it sitting in the bottom of my purse while I fight with my iPhone earbuds instead.It's a shame, because again, the call quality is great.
Date published: 2014-07-24T00:00:00-04:00
Rated 5 out of 5 by from Absolutely LOVE it!I too have had numerous headsets that all end up in the bottom of my purse after a week. This one is so easy to wear
Date published: 2012-12-21T00:00:00-05:00
Rated 5 out of 5 by from Rubber pointed earpiece please.I love plantronics technology . I am a barber and i use plantronics earpieces to keep me cutting handsfree.They are the only brand that has a RUBBER piece to go inside of your ear... The best example would be theEXPLORER series... The rubber pieces are needed ..I purchased the M65 model a week ago.. My ear is very sore.. This earpiece is HARD PLASTIC..and it hurts . Ouch.. Guys please go back to the explorer style rubber pointed earpiece ... Eliminate the round hard plastic .. Ouch..everyone knows about plantronics technology because of me... My clients and others but they say that they hurt.. But the stores don't have the ones with rubber point anymore .. I liked the m65 cause you can hear your as new features.. My ear is sore..from that hard plastic.. I lost my explorer series bluetooth so i had to buy the m65.. But i cant use it.. I need it i hate the wired earbuds.. I need plantronics....the m65 with the explorer style rubber earpiece....sales will skyrocket..we need to get more people integrating bluetooth into their lives .. They save lives preventing car accidents ....
Date published: 2014-07-20T00:00:00-04:00
Rated 5 out of 5 by from So very Crystal Clear, with HTC OneIt is super-fast to connect while your cell in ringing, about 3-seconds.It sounds like Stereo High end speakers on both ends, talking
Date published: 2013-05-27T00:00:00-04:00
Rated 5 out of 5 by from Works very wellI just received it and it works great right out of the box. Clear calls and voice dialing are very good. [This review was collected as part of a promotion.]
Date published: 2017-08-25T00:00:00-04:00
Rated 5 out of 5 by from DurableI washed M165 in a pair of shorts and my girlfriends fell into a glass of tea in her car for hours until we found it. We put the M165 in a cup of rice over night ,on both incidents. The next day turned on and they worked perfect. I was really impressed
Date published: 2016-07-25T00:00:00-04:00
Rated 5 out of 5 by from Worked for 2 weeks onlyUnfortunately it worked for two weeks only. If I try try to charge it, it only blinks red and doesn't charge nor work at all.
Date published: 2017-08-01T00:00:00-04:00
Rated 5 out of 5 by from Love it BUT...volume control is limited. Lowest setting even too loud!I love everything about this product EXCEPT, it has only 3 volume control levels and even the lowest is too loud. It hurts and I often have to pull the earpiece out a bit and then it is not secure in my ear. Has anyone else ever raised this con? Is there any way to adjust the volume manually to personal preference. I've tried to customize it with the iPhone 5 volume buttons, but it doesn't manually adjust it. It's making me want to return it. Help!
Date published: 2013-01-08T00:00:00-05:00
Rated 5 out of 5 by from quit workingWife got this for me for my birthday after three months the speaker in it started to crackle and week later it won't turn on. Power lights come on but no sound. As far as the answer or ignore command I would have to cup my hand by the device for it to react. sounded great for the first three months it worked though....
Date published: 2013-12-18T00:00:00-05:00
Rated 5 out of 5 by from Volume too low on highI haven't had any issues with this product other than even with the volume on the unit as well as the phone it's almost too low to hear. Other than that everything seems great with the unit.
Date published: 2013-10-27T00:00:00-04:00
Rated 5 out of 5 by from Will live for foreverI bought my Bluetooth about 2 years ago now. I'm finally forced to get a new one but just cause the battery life has gone down on it. Other then that I have done nothing but have good things to tell everyone about this one. It's litteraly been threw everything and still works. About 6 months after I got it I rolled my car. Went back a few days later and found it pressed down in the mud where it had flew out my window and the car rolled on top of it. Charged it and it worked like a champ. I left it in my jeans more then once and ran it threw the wash and just plugged it in and let it dry and still to this day is working. Honestly for anyone that ask me about a headset this is the one I tell them to get. It's amazing at what this thing has been threw and just keeps going and going.
Date published: 2015-12-23T00:00:00-05:00
Rated 5 out of 5 by from great productI love this product. I would recommend this to anyone that likes Bluetooth headsets.
Date published: 2013-10-05T00:00:00-04:00
Rated 5 out of 5 by from Great little HeadsetI don't write reviews very often but this little Headset is such a great product I just had to tell the people. I use this for about a year now and it hasn't disappointed me yet. In fact my mom and my dad also got it and both of them are really happy with it. I love that the battery status shows up in the Menubar Bluetooth icon on the iPhone. Also, if you love listening to music at work and cannot use headphones, use this headset, the music quality isn't too bad and it looks very discrete.
Date published: 2014-06-26T00:00:00-04:00
Rated 5 out of 5 by from Survived washing machine!!!I don't do many reviews, but when my M165 survived a full cycle in the washing machine, I just had to post a review. Overall I find the M165 of high quality, works well with my Razr M Android phone, but after surviving the wash--WOW. Unconditional recommendation (my wife has one as well for her iphone)
Date published: 2013-10-16T00:00:00-04:00
Rated 5 out of 5 by from wont be buying againIt works okay if you're in a quiet place. People would always complain about not being able to hear me due to so much background being picked up.
Date published: 2018-03-19T00:00:00-04:00
Rated 5 out of 5 by from null2 volume buttons would be cool.. But who needs them? Only thing I didn't like very much was that my ear is a tad bigger than the smallest fitting and too small for the medium fitting. The microphone busted on me after a big drop. Hoping the warranty isn't too much of Hassle. Otherwise amazing product. Great volume. Sound. Microphone. Look. Battery life. It's great
Date published: 2015-02-05T00:00:00-05:00
Rated 5 out of 5 by from Worked Great for 21 months (1 year, 9 months)I was very happy with the Marque 2 M165. Then after 21 months it began to drop it's Bluetooth connection to my smart phone. Same problem when connected to my laptop. No fixes available. I was hoping for a longer product life. The 1 year warranty is way too short.
Date published: 2018-09-17T00:00:00-04:00
Rated 5 out of 5 by from Greatest Bluetooth everI bought my first Plantronics back when we had "Radio Shack". I still keep one of those for when I loose my new one. Like yesterday, I dropped it outside Dollar Bank. Just B/4 a car drove over it.
Date published: 2019-02-02T00:00:00-05:00
Rated 5 out of 5 by from Well made product. Put it through wash 4 times!!!Title says it all. It still works exactly like the day I bought it. Washed and dried it 4 times!!
Date published: 2014-06-10T00:00:00-04:00
Rated 5 out of 5 by from Really nice BUT!This is a really nice headset, except for the fact that it won't pair with anything except Apple or android. I used my 155 with everything, bluetooth radio etc. can't get this to pair with anything but Apple or android. Totally dissapointed.
Date published: 2014-11-02T00:00:00-04:00
Rated 5 out of 5 by from Painful to useI bought this a couple of weeks ago and have only used it a couple of days. Neither of the ear pieces work. After about 2 hours, my ear begins to hurt. After the 2nd day, my ear had a bruise. This is only problem I had but its a major issue because I am unable to use it. It comes with an over the ear wire but its too big for me.
Date published: 2015-10-10T00:00:00-04:00
Rated 5 out of 5 by from the bossI got this a mouth ago and it work good I like it it the second one I got from the company the frist one was good but this the boss good sound its take to you when turning on nd off tell you nd battery time you van lesson to music out of it I like it will tell people about it
Date published: 2014-04-12T00:00:00-04:00
Rated 5 out of 5 by from Great FeaturesI needed to replace an old Plantronics device. This one has great features, "answer/ignore", goes to sleep when not in use to preserve battery life, crisp, clear sound, lightweight and various earpiece sizes.
Date published: 2015-06-19T00:00:00-04:00
Rated 5 out of 5 by from GreatVery nice for my small ears..........................
Date published: 2015-11-11T00:00:00-05:00