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Ivanti Help Desk, Ivanti Service Manager's foundation package, provides an easy to use customer service help desk for dealing with inbound ticket requests from any channel - email, web, social, phone, or chat. It also offers case management, self-service options, and knowledge management combined with workflow and automation capabilities. So IT is more efficient, and users are happier and more productive.

This item was discontinued on January 29, 2021

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Software Details
  • Maintenance
  • volume
  • 1 fixed analyst
  • 1-99 licenses
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Ivanti Service Manager Help Desk On Premise - maintenance - 1 fixed analyst

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