Software Details
- Software Subscription and Support Renewal (1 year)
- Tier 2
- level BL
- Win
- HP-UX
- 1 application instance
- Passport
- Linux
- AIX
- Solaris
Know your gear
IBM Tivoli Netcool/OMNIbus gateways enable you to exchange alerts between ObjectServers and complementary third-party applications, such as databases and helpdesk or Customer Relationship Management (CRM) systems.
You can use gateways to replicate alerts or to maintain a backup ObjectServer. Application gateways enable you to integrate different business functions. For example, you can configure a gateway to send alert information to a helpdesk system. You can also use a gateway to archive alerts to a database.
Bi-directional gateways allow alerts to flow from the source ObjectServer to the target ObjectServer or application and also allow feedback to the source ObjectServer. In a bi-directional gateway configuration, changes made to the contents of a source ObjectServer are replicated in a destination ObjectServer or application, and the destination ObjectServer or application replicates its alerts in the source ObjectServer. They can be considered as synchronization tools.
In the case of helpdesk or CRM gat
You can use gateways to replicate alerts or to maintain a backup ObjectServer. Application gateways enable you to integrate different business functions. For example, you can configure a gateway to send alert information to a helpdesk system. You can also use a gateway to archive alerts to a database.
Bi-directional gateways allow alerts to flow from the source ObjectServer to the target ObjectServer or application and also allow feedback to the source ObjectServer. In a bi-directional gateway configuration, changes made to the contents of a source ObjectServer are replicated in a destination ObjectServer or application, and the destination ObjectServer or application replicates its alerts in the source ObjectServer. They can be considered as synchronization tools.
In the case of helpdesk or CRM gat