IBM MaaS360 Mobile Expense Management - Fixed Term License (1 year) + Softw

Mfg.Part: E0JU4LL | CDW Part: 3699166 | UNSPSC: 43232804
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Product Details
  • Fixed Term License (1 year) + Software Subscription and Support
  • 1 authorized user
  • hosted
  • subsequent
  • Passport Advantage Express
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Product Overview

Main Features
  • Fixed Term License (1 year) + Software Subscription and Support
  • 1 authorized user
  • hosted
  • subsequent
  • Passport Advantage Express
Simple access to real-time mobility intelligence for expense management! Data-intensive communications like text messaging and mobile email are rapidly exceeding voice-based usage on smartphones and tablets. In turn, mobile operators are changing their pricing plans to charge for every MB of data used. With mobile devices and apps now indispensable tools in business, CFOs are demanding that IT monitor and control usage to trim costs. MaaS360 for mobile expense management enables organizations to set corporate-wide expense policies, and to proactively monitor and track mobile data and application usage. Enterprises can now optimize their mobile spend and shift the accountability more to the business and individual employees. MaaS360 provides IT, Finance and Operations with a secure, web-based console for managing wireless plans, data usage trends and policies without the need to deploy additional hardware or professional services. MaaS360 for mobile expense management makes it simple to access to real-time mobility intelligence, while increasing ROI with optimization strategies and cost control measures.

IBM MaaS360 Mobile Expense Management - Fixed Term License (1 year) + Softw is rated 4.0 out of 5 by 3.
Rated 4 out of 5 by from Capability to remotely assist in device & passcode unlocks makes support easier. Certificate install could be smoother. Valuable Features:The ability to see details about a users device, whether they are inactive because they don't use it, whether its in compliance, rooted/jailbroken, what version of iOS or policy they are currently on, and more. Also the capability to remotely assist in device unlocks and passcode unlocks makes support easier.Improvements to My Organization:It allows employees who require phones a way to receive support quickly rather than having to go through the Help Desk or other areas to receive assistance. If the device is stolen, it can be remotely wiped from the site, same goes for unlocks, changing policies, and re-enrollment of the device if it is accidentally wiped.Room for Improvement:Possibly a notification if a device is wiped and no longer has the security policy on the phone. The product can also install the certificates on the phone in a 'smoother' way. It currently sometimes fails and we have to re-enroll the device multiple times.Use of Solution:About 6 months.Deployment Issues:Occasionally when it is installing the certificates and policies, it may not always go through and we have to re-enroll the device to try again.Stability Issues:MaaS has been pretty reliable and we have had minimal issues. Only issue I may have is that it can sometimes take upwards of 5-10 minutes for a passcode unlock to go through onto the device (sometimes, not always).Scalability Issues:None.Previous Solutions:No previous solution.Implementation Team:Manager worked in-house, communicating with tech support on their end and was able to get it implemented and also tested very quickly.ROI:Can't comment much here, but I'm sure with the faster support, managers, directors, and executives receive now, it has increased productivity.Other Solutions Considered:This product was chosen by management, I wasn't aware of other options.Other Advice:Give it a try and test it in your environment. We've had practically no issues with MaaS360 that haven't started from our end first. It is very easy to create new security policies and many ways to restrict devices.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-01-11
Rated 4 out of 5 by from It gives us the ability to selectively wipe corporate data from employee mobile BYOD, with no impact to their personal data. Valuable Features:The ability to selectively wipe corporate data from employee mobile BYOD, with no impact to their personal data.Being able to manage the corporate data in a secure application container with the Secure Email product.Improvements to My Organization:Allowed our organization to securely implement BYOD, increasing the employee satisfaction and productivity.Room for Improvement:I would like advanced notifications of subscription renewals. Subscriptions automatically renew, and if you've downsized your user base, and you've overlooked the subscription, then you have to go through the exhaustive task of adjusting the contract. I don't think it's too much to ask for. I don't know of any other vendors that we currently use, who do not send out renewal noticesImprove user based licensing, so a customer can purchase named licenses for multiple devices. They do have the option, but I think it's 2.5 x the price of a device license, and users are limited to 3 devices. This isn't comparable to cpompDeployment Issues:NoStability Issues:We've had a few instances where the Maas360 updates caused issues on phones, but they were far and few between. I think the same could probably be said for other solutions.Scalability Issues:NoCustomer Service:GoodTechnical Support:GoodPrevious Solutions:NoInitial Setup:We didn't have any significant technical issues with the setup.Implementation Team:In-houseCost and Licensing Advice:See 'areas of improvement' section.Other Solutions Considered:No. At the time Maas was the only one that was able to selectively wipe the corporate data, and provided a cloud solution.Other Advice:As mentioned previously be diligent about renewals, and adjusting the licenses if required.The solution has the ability to both require enrollment (control), and/or allow users to set up their exchange settings to connect to the corporate email without control (just monitoring device access to Exchange). If you want to ensure that users register their devices, then turn on the setting to block devices unless they are registered. We overlooked this setting and as a result, users were adding their 2nd or 3rd mobile device to out Exchange without controlling the device. If you don't implement the block from the start, it can get pretty messy. It will also result in an additional license usage, which you will get billed for over the subscription period.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2016-02-04
Rated 4 out of 5 by from Capability to remotely assist in device & passcode unlocks makes support easier. Certificate install could be smoother. Valuable Features:The ability to see details about a users device, whether they are inactive because they don't use it, whether its in compliance, rooted/jailbroken, what version of iOS or policy they are currently on, and more. Also the capability to remotely assist in device unlocks and passcode unlocks makes support easier.Improvements to My Organization:It allows employees who require phones a way to receive support quickly rather than having to go through the Help Desk or other areas to receive assistance. If the device is stolen, it can be remotely wiped from the site, same goes for unlocks, changing policies, and re-enrollment of the device if it is accidentally wiped.Room for Improvement:Possibly a notification if a device is wiped and no longer has the security policy on the phone. The product can also install the certificates on the phone in a 'smoother' way. It currently sometimes fails and we have to re-enroll the device multiple times.Use of Solution:About 6 months.Deployment Issues:Occasionally when it is installing the certificates and policies, it may not always go through and we have to re-enroll the device to try again.Stability Issues:MaaS has been pretty reliable and we have had minimal issues. Only issue I may have is that it can sometimes take upwards of 5-10 minutes for a passcode unlock to go through onto the device (sometimes, not always).Scalability Issues:None.Previous Solutions:No previous solution.Implementation Team:Manager worked in-house, communicating with tech support on their end and was able to get it implemented and also tested very quickly.ROI:Can't comment much here, but I'm sure with the faster support, managers, directors, and executives receive now, it has increased productivity.Other Solutions Considered:This product was chosen by management, I wasn't aware of other options.Other Advice:Give it a try and test it in your environment. We've had practically no issues with MaaS360 that haven't started from our end first. It is very easy to create new security policies and many ways to restrict devices.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2014-11-18
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