Fortinet FortiCare 24x7 Comprehensive Support - Extended Service Agreement

Access a solution to threats that evolve rapidly and keep your business running smoothly with the FORTINET® FortiCare® 24x7 Comprehensive Support extended service agreement for FortiGate® 60E Series firewall appliances. Forticare service couples with Fortinet Professional services, to ensure your organization achieves operational efficiency and security goals. The Fortinet team partners with customers, allowing you to create a flexible menu of options to meet specific business needs.

The Fortinet FortiCare extended service agreement protects the user from other costly services once the original plan expires. In addition to technical support offerings, the plan offers advanced parts replacement, self-service resources such as product documentation, installation cookbooks and a knowledge base for easy deployment and operation. The ASE FortiCare services (Advanced Support Engineer) provide direct access to reliable support resources. Administrators get Fortinet 24x7 support through the global technical assistant centers in a preferred language for a quick solution to problems. The discussion forum invites technical questions and detailed conversations with other Fortinet users worldwide. Eliminate network complexities by using the free-as-you-go training videos.