- Security configurator
With Central Database access - via on-premise active directory or Azure - various members of an organization's system admin group can access log files within the database for all configured device information. For help desk and support staff, lesser levels of information access and permissions can be granted. Multiple Admin roles can be permitted by geographic or logical divisions within an organization. For example, a departmental Admin would be granted access to the highest level information and permissions within their division such as viewing User and Recovery PINs, editing local profiles and device settings, whereas the Help Desk role is limited to less critical information and permissions like viewing recovery PINs and reporting lost / stolen devices. All of these various user groups and roles are defined within an organization by the Super Admin at initial installation. There is no limit to the number of Admins, Help Desk, and Support Users that can be added.