A10 vThunder Gold Support - Software Renewal - 1 Year

Ensure your A10 Networks® infrastructure provides peak performance using the A10 Gold Support Service Program 1-year subscription. It enables quick configuration and troubleshooting, which helps boost network uptime. The technical support program offers phone advice 24/7 for quick troubleshooting. Enjoy easy access to system software upgrades to keep your network running smoothly. For increased convenience, the A10 vThunder Gold support plan covers minor and major future software releases. If your hardware fails during the program term, use the Advanced Hardware Replacement service to request an alternate unit before returning the faulty device.

After a phone consultation or email examination, the technical support staff will provide a Return Material Authorization (RMA) for easy tracking. The A10 Networks Gold support includes next business day delivery to minimize network disruption. It covers RMA replacement shipping expenses, including taxes and tariffs.