Meet Your CDW Software Account Team
Your dedicated CDW account team can take the guesswork out of software licensing and purchasing and help guide you through which software licensing programs and products best fit your business requirements.
SOFTWARE LICENSING SPECIALIST
Certified in a wide array of licensing programs, our specialists assist you by identifying key features and compatibility of products. They work with you and your account manager to ensure your software quotes are comprehensive and accurate. Following a formal contract management process, you can count on your licensing specialist to be your advocate during renewals, true-ups, and procurement of additional product.
LICENSING ACCOUNT EXECUTIVES
In addition to the inside software licensing team, CDW has dedicated Licensing Account Executives (LAEs) nationwide. These field-based resources are available for onsite meetings and technology briefings. During these meetings, the LAEs can review your current environment and plans for the future. They can then recommend the appropriate products and licensing programs and provide a cost analysis of your options.
PRE-SALE SYSTEM ENGINEERS
When making your solution decisions, our unique combination of technical specialists and pre-sales system engineers will work in conjunction with your CDW account manager and licensing specialist to ensure you are purchasing the right software solution to meet your requirements. Our manufacturer-trained and industry-certified specialists can help you develop solutions strategies for your business needs.
To help you keep up to date with the rapid changes in the technology industry, CDW has aligned itself with leading software manufacturers — many of whom have onsite representatives at CDW. This benefits our customers by being able to offer firsthand knowledge of program changes and provide immediate assistance, product-specific advice, and responsive support.