Top Takeaways from ServiceNow Knowledge 2025
Catch up on all the buzz at ServiceNow’s Knowledge 2025 conference. CDW’s ServiceNow team shares the highlights and must-know trending topics from this year’s event.
ServiceNow’s annual Knowledge conference features hundreds of sessions, hands-on labs, product announcements, keynotes and even a mini developer conference featured hundreds within the larger event.
Several of CDW’s ServiceNow experts attended Knowledge and are ready to share more information about the top trending topics and what they heard on the booth floor.
Some important takeaways from the event include:
- Empowering developers
- Asset and configuration management
- ServiceNow’s unveiling of its unified CRM platform
- Fully autonomous IT operations
- Uniting artificial intelligence, data and workflows
Overall, there was a theme of increasing efficiency, whether it be for developers creating applications or incident response management, and using AI to help create a better customer experience and faster service delivery.
Learn more about these topics and get a recap of the event with input from our ServiceNow experts by watching our on-demand webinar.
Learn more about how CDW can help you get the most out of ServiceNow.
Lorn Campbell
CDW Intelligent Platforms Innovation Team
Tyler Miller
SNS Account Executive, CDW