Increase Your ROI on Intel vPro Devices with CDW’s Activation Service

We’ve all seen the disruption that can occur when organizations experience large-scale device outages. That’s why it’s crucial for IT leaders to proactively equip their teams with remote management capabilities, including out-of-band and beneath-the-OS management at the hardware level. Intel’s vPro platform is designed for just that: improving the performance, security, manageability and stability of remote devices.

Organizations whose business-class laptops and devices are equipped with the Intel vPro platform already have these capabilities. But before they can fully leverage vPro, they must first activate the platform. Depending on the size of the device fleet, the service costs can be minimal, with no licensing fee to access Intel’s software.

Once vPro is activated, IT administrators have access to management capabilities that are essential for hybrid and remote work, including remote diagnostics and repair, proactive patching, and enhancements to existing unified endpoint management software. These capabilities improve the experience for IT staffers and end users alike, particularly during new employee onboarding and device troubleshooting.

CDW is one of the few companies that provide vPro activation. Our service starts with an assessment of each organization’s unique environment and the development of a customized deployment plan. Our engineers then stand up a server in the customer’s environment — on-premises or in the cloud — to host Intel’s Endpoint Management Assistant. EMA is the software that enables IT staffers to remotely access, troubleshoot and manage vPro-enabled devices via Intel’s Active Management Technology.

We then help the organization configure the installation, provisioning EMA onto its infrastructure so it can pull devices with vPro processors into the management console and activate them. Then, the organization can manage devices out of band and below the OS at the hardware layer.

CDW also emphasizes knowledge transfer to ensure IT teams can fully leverage vPro’s benefits and achieve the maximum ROI. While the vPro dashboard is designed to be exceptionally user-friendly, we provide any necessary training and help IT teams incorporate the new tools into existing processes.

Intel vPro technology also helps IT departments take a more proactive approach to updating and protecting users’ devices. For instance, IT teams can remotely wake a system and apply security patches regardless of the state of the OS, even if a device resides outside the corporate firewall. This ensures that users’ experiences are secure and reliable, allowing for maximum productivity, managing software updates themselves or scheduling remote sessions with IT admins.

To address secure access and privacy concerns, organizations can also customize the type and level of remote access they want to allow. For example, a healthcare provider could limit remote access to physicians’ laptops that contain confidential medical records.

Together, CDW and Intel are empowering IT leaders to take control of their most pressing issues related to remote device management.