March 14, 2023
Samsung Galaxy Connected Experience Delivers One Interface for Multiple Devices
When changing locations means switching devices, users need a seamless way to maintain productivity.
Organizations and their employees ask a lot from mobile devices: flexibility for how and where they work, seamless access to data and applications, and strong cybersecurity. Cloud and networking advances have helped meet those demands to a large extent, but the ability to move quickly between devices has remained tricky. Samsung designed the Galaxy Connected Experience to address this need by enabling users to toggle between Samsung mobile devices without missing a beat.
For instance, the single interface across the Galaxy Connected Experience enables a user to seamlessly move from reviewing a spreadsheet on their Galaxy S23 smartphone to their Galaxy Book PC at an office workstation without the need to email files to themselves. Using the Link to Windows feature, a user can open recent apps from a phone straight to a desktop equivalent. Link to Windows also enables the user so drag and drop files, open mobile apps on the desktop and even take calls and respond to texts — all without touching the phone.
The idea is to apply innovative usability features optimized for how people work today — not only moving among multiple locations but also using multiple devices.
Galaxy Connected Experience Syncs Data and Applications Across Devices
Smartphone cameras are central to the workflow of many occupations, from Insurance adjustors capturing property damage to law enforcement officers recording images of a crime scene before filing a report. Once those pictures have been taken, the friction comes from getting all those images from a phone to a PC.
How often have you had to send multiple emails to move pictures from your phone to your PC so you can edit them or include them in a presentation? With Samsung’s Multi Control feature, you can now move your cursor from your laptop to your phone as if they are one device. Images from your phone’s gallery can be dragged to your PC’s desktop, and you can even use your PC’s keyboard to type on your phone.
The Quick Share feature facilitates content sharing between Galaxy devices, which is especially useful for large file transfers. Moving sizable files from one device to another can be unwieldy, potentially requiring a cable or USB port or reconfigured security settings to allow USB port access. The Samsung interface eliminates this friction and even detects when a user wants to transfer a file so it can recommend Quick Share as a method. Quick Share also supports a variety of file sharing options, including fast, in-person transfers as well as email with a link or a QR code, even when the recipient does not have a Samsung phone.
Extending this continuity across devices, the Second Screen feature enables a Galaxy Tab to serve as a second screen for a PC, which is helpful for employees on the road or those who periodically need more screen real estate at home. The Multi Control feature also boosts productivity by letting users work across a Galaxy PC, Tab or phone with a single keyboard, mouse or trackpad.
Other features include Private Share, which enables users to set access controls when sharing files between Samsung smartphones, and voice-call continuity, which adds phone call capabilities to devices other than a phone, including the Galaxy Watch and Tab.
Samsung’s Virtual Assistant Tailors the Device Experience to Each User
Remote work has highlighted the importance of a high-quality user experience, including the ability to customize workflows. Samsung’s Bixby, a virtual assistant, uses machine learning to adapt to a user’s preferences and routines. By remembering how a user interacts with it, Bixby continuously fine-tunes its support to become more individualized. The new Smart Suggestions widget integrates with other apps and services, such as calendars, and provides recommendations and guidance based on each user’s workflow, actions and other data sources.
Productivity is essential for every business, but seamless device connectivity is critical for frontline workers and fieldworkers who switch between devices frequently. For example, healthcare workers, law enforcement professionals and government employees must maintain productivity while moving around hospital facilities or traveling in the field. They also need to know that devices have optimal security, which Samsung delivers with its built-in Knox security platform.
Galaxy Connected Experience is designed for how users work today, combining versatility and optimized experiences in a single ecosystem.
Story by Chris Balcik, the vice president and general manager of Samsung Electronics America’s Mobile B2B division, overseeing product, business management, sales and customer success for Samsung’s full range of mobile hardware, software and solutions. With more than 30 years of experience in the technology, defense, intelligence and transportation industries, Chris’s distinguished portfolio consists of large-scale, complex public and private sector engagements (including the Federal Aviation Administration, the Office of the Director of National Intelligence and the Defense Department). Chris is a results-driven leader with an ability to accelerate monetization of new business strategies and capabilities. His accomplishments include leading systems engineering and technology transformations; building high-performance teams; and capturing market share resulting in multimillion-dollar annual sales revenue.