Quick tech specs
- Color: Cyan, Magenta
- Compatible for HP Officejet Pro 8000
- HP Officejet Pro 8000 Wireless
- HP Officejet Pro 8500 Premier All-in-One A909n
- HP Officejet Pro 8500A e-All-in-One A910a
- HP Officejet Pro 8500A Premium e-All-in-One A910n
- Printhead
- HP Officejet Pro 8000 Enterprise
- HP Officejet Pro 8500 All-in-One A909a
- HP Officejet Pro 8500 Wireless All-in-One A909g
- HP Officejet Pro 8500A Plus e-All-in-One A910g
Know your gear
Designed for a flawless performance, the HP 940 Printhead is a time-saving accessory that assists your printer in printing vibrant images in no time. Low-maintenance and simple-to-use, this printer printhead reproduces deep black and bright colors with precision. It also avoids downtime to increase your productivity. This cyan and magenta printhead comes with a wide range of nozzles that enable quick functioning and deliver good-quality prints without any hassles.
- Low maintenance printhead delivers high-quality prints
- Durable, long-lasting and easy-to-maintain construction
- Produces rich and vivid colors with precision
- Compatible with the HP Officejet Pro 8000 Enterprise Printers (A811a and A809a)
Enhance your purchase
HP 940 Cyan, Magenta Printhead is rated
3.90 out of
5 by
74.
Rated 5 out of
5 by
KENNYH from
This didn't really work well.
Print head came in a reasonable time, but will not align. I found the engineer's menu and set it so it doesn't constantly try to align. It's aligned, just doesn't "know" it.
Date published: 2021-11-01T00:00:00-04:00
Rated 5 out of
5 by
AQUA ZHENE from
THE HP OFFICEJET PRO 8500A PLUS PRINTHEADS
BEEN A CUSTOMER FOR 23 YEARS FROM PROFESSIONAL TO HOME
Date published: 2021-05-07T00:00:00-04:00
Rated 5 out of
5 by
Pegster KM from
Great product!
This was delivered quickly. Outstanding quality.
Date published: 2020-12-16T00:00:00-05:00
Rated 5 out of
5 by
QP47 from
It fixed the problem
The printhead was the problem with the printer not printing. However, the printer itself did not self diagnose the problem. I just deduced it.
Date published: 2020-11-26T00:00:00-05:00
Rated 5 out of
5 by
WCwins from
Lack of support by HP for customers
HP wants to sell you supplies but if your printer is out of warranty, will screen you from any support other than Robo.
Despite spending over $200 on cartridges and heads, they tell me to find a user group for help. Avoid HP.
Date published: 2021-12-28T00:00:00-05:00
Rated 5 out of
5 by
Pubic Name from
Printabulous!
It be very printery. You make me happy print long time!
Date published: 2022-02-12T00:00:00-05:00
Rated 5 out of
5 by
work from home scientist from
Printheads are worth the investment
New printhead works great and will extend use of my printer.
Date published: 2021-10-26T00:00:00-04:00
Rated 5 out of
5 by
ChrisaGuy from
Alignment issues after install
I have had nothing but "Alignment" issues since I installed these
Date published: 2021-07-05T00:00:00-04:00
Rated 5 out of
5 by
RDG1 from
Took too long for delivery
The product is great, but I had to wait over two weeks to get it with free shipping.
Date published: 2021-05-22T00:00:00-04:00
Rated 5 out of
5 by
T J Lear from
Easy fix
Got my favorite printer working again. Love the quality prints I get from this printer.
Date published: 2022-06-11T00:00:00-04:00
Rated 5 out of
5 by
usherjohn from
I helped
I loaded up both printheads but after printing anything they still want to clean and be aligned, and a one page printout is created. This is a bit frustrating. It's better than nothing - I wasn't able to print at all before I changed out the printheads, but it's still not idea.
Date published: 2018-09-09T00:00:00-04:00
Rated 5 out of
5 by
tami63 from
Exactly what I needed
Easy to install. Saved me the price of a new printer
Date published: 2018-02-14T00:00:00-05:00
Rated 5 out of
5 by
ErnieW from
Printhead works as specified
I bought a set of two printheads because my existing ones had completely quit working. The new printheads were expensive but easy to install and restored my printer to correct operation. The existing printheads only lasted about a year using HP original ink cartridges -- I hope the new printheads do better than that.
Date published: 2018-11-08T00:00:00-05:00
Rated 5 out of
5 by
parden47 from
Resolved my printerhead problem.
Printerheads must be replaced every couple of years of average printer use.
Date published: 2014-04-18T00:00:00-04:00
Rated 5 out of
5 by
Benjoeyes from
Great service!
I received the printhead the day after I placed the order. No charge. I was astounded by the quick service.
Date published: 2013-09-19T00:00:00-04:00
Rated 5 out of
5 by
dolly62 from
This product is working very well
This product solved my printer problem to my great satisfaction.
Date published: 2014-04-10T00:00:00-04:00
Rated 5 out of
5 by
Trace12 from
Exactly what the printer needed!
After 3 years of heavy printer use (Officejet Pro 8500), the color printouts had a faded look, page after page, but the black and white text was fine. This printerhead (and its related Black and Yellow printerhead) was exactly what needed to be replaced. Beautiful color printouts again!
Date published: 2013-09-03T00:00:00-04:00
Rated 5 out of
5 by
RickVan1948 from
Easy to install, but WAY TOO EXPENSIVE !!!!!!
Easy to install, but WAY TOO EXPENSIVE !!!!!!
Date published: 2017-07-17T00:00:00-04:00
Rated 5 out of
5 by
ChrisBAlexandria from
Now the printer won't align
The minute I put this in, the printer failed to align. It won't print out the alignment page and after each document I otherwise print, I have to wait about 3 minutes while the printer tries to align and I ultimately get a message "alignment failed. refer to device documentation for details." Going online, this appears to have happened to a number of others and no one appears to have found a "fix." I've tried every solution that has been suggested to no avail.
A pity, because I've found the HP Officejet to be a workhorse, but I may have to re-think my next purchase if this is what happens when the printheads get replaced.
Date published: 2014-01-18T00:00:00-05:00
Rated 5 out of
5 by
michael3 from
printer head
printer heads work great
Date published: 2013-11-04T00:00:00-05:00
Rated 5 out of
5 by
ScubaJeff from
Fixed a major print quality issue.
Had given up on printer, but decided to try new print heads. Fixed the problems.
Date published: 2017-10-03T00:00:00-04:00
Rated 5 out of
5 by
DeeRee from
User friendly; a bargain; dependable printer
I went and bought a new printer (another brand) because I needed new printheads & I thought it would be hard to change them out. Well, The other printer was terrible; I decided to try the printhead change- it was so easy! I love the way HP works- two day delivery for free- what a bargain! and the price was cheaper with discount & free shipping. than the local office supply store since I live in the mountains & it's a 2 hour drive to & from the store.
Date published: 2012-01-03T00:00:00-05:00
Rated 5 out of
5 by
Firedog5022 from
Best purchase, but printer is still not working
After replacing the print heads to correcdt a problem of not getting all colors to print, printer still does not work right., Now I am looking for a printer repair service in my area,,,,,,,,,,,,!
Date published: 2011-11-29T00:00:00-05:00
Rated 5 out of
5 by
Edinaguy from
Restored the printer quickly
The colors were off so I ran a test page which indicated a problem with the cyan and magenta print head.
The replacement was easy to install and solved the problem.
Date published: 2018-12-19T00:00:00-05:00
Rated 5 out of
5 by
leece from
Good to know I didn't need another printer.
I received excellent help in finding my problem. Received recommended part following day and my printer is back in business.
Date published: 2013-11-06T00:00:00-05:00
Rated 5 out of
5 by
Shanta from
Perfect Solution
This solved my printing problem! So pleased and easy to install.
Date published: 2013-04-12T00:00:00-04:00
Rated 5 out of
5 by
QUICKCHARLIE from
WORKS WELL
SOLVED MY PROBLEM ...THAT'S ALL !
Date published: 2013-05-17T00:00:00-04:00
Rated 5 out of
5 by
Nige from
Excellent Product
Installed and worked with no issues unlike a discount store selling them claiming to be Genuine HP
Date published: 2014-07-03T00:00:00-04:00
Rated 5 out of
5 by
EyeDoc from
A necessary evil
I've had this product for a few years - long enough for it to be out of warranty. The printheads show that they have plenty of life left in them, however, the print quality had started to deteriorate. After running through all of the diagnostics (which require wasting ink) it was suggested that I replace the printheads. It turns out that it costs as much to replace the two printheads as it does to get the next generation printer at the local reseller. I figured that I didn't want to reconfigure my entire printer set up so I purchased the two printheads and I am back in business. Next time - new printer.
Date published: 2014-05-08T00:00:00-04:00
Rated 5 out of
5 by
Reddit21 from
This printhead is AWESOME!
Installation took only a minute or two. Make sure you follow the manual directions! Messing with printheads can become dicey, as evidenced by my work with my previous printer. Not rocket science, but make sure you know the steps very well before proceeding.
Date published: 2017-04-29T00:00:00-04:00
Rated 5 out of
5 by
15YearTech from
Perfect Fit
Been a full time PC technician since 1999 - and as always the direct HP replacement product fits like a charm. Just right - Delivered as promised.
Date published: 2014-02-26T00:00:00-05:00
Rated 5 out of
5 by
bill205 from
Not happy
Print head did not resolve the problem. I have no idea why the print heads will not align and why this printer will not print anything!m!
Date published: 2017-08-26T00:00:00-04:00
Rated 5 out of
5 by
ClassyUser from
Great Replacement
Bought this to replace the original printhead which lasted for 4 years!! Easy installment for this application and instant usage!! Pleased with the results!
Date published: 2014-01-20T00:00:00-05:00
Rated 5 out of
5 by
photopro from
Clean printing
Very happy with photo quality.
Date published: 2011-06-14T00:00:00-04:00
Rated 5 out of
5 by
KENNYH from
Repaired printer promptly
Really don't have a choice as to where to buy a print head but this worked very well and came fast.
Date published: 2017-05-29T00:00:00-04:00
Rated 5 out of
5 by
Nonni61 from
Replaced printheads
My printer is 10+ years old. Replaced printheads and now it works like new again. Very happy.
Date published: 2017-05-01T00:00:00-04:00
Rated 5 out of
5 by
Shanael17 from
Product is defective
I got a replacement printhead, and ti worked fine for a few weeks. Now I get a message saying it has a problem, and I can't figure out how to fix it. Should I order another printhead and subject myself to the possibility of the same problem? Or should I just go get another non-HP printer? I'm very upset with the quality of the product.
Date published: 2012-07-24T00:00:00-04:00
Rated 5 out of
5 by
BobMell from
Cyan is now printing again.
I bought this printhead because the CYAN color was not printing after we moved to a new home. After replacing the printer head the CYAN is now printing, however my Officejet Pro 8500 (a909a) will not pass the alignment test. My printouts look great, but I also get an alignment attempt page printout failure where only the top diagnal lines print. I need to find why the alignment test is now failing, but printouts are fine.
Date published: 2018-11-17T00:00:00-05:00
Rated 5 out of
5 by
Dubiquitous1 from
Solved the problem
After noticing missing ink in 3 of the four colors on my printer, I replaced both print heads which immeditely solved the problem on my 8500 series all-in-one. The only negative is that this is a replacement unit for the original which failed less than a year and the print heads have only lasted three years with moderate use and far less than their supposed duty cycle. But it was still far cheaper than buying a new unit. If you notice the absence of color in parallel lines after cleaning the print heads twice, save yourself the time of calling the helpline and simply order the appropriate heads. The did arrive the next busies day by FedEx and before 10 am.
Date published: 2014-02-21T00:00:00-05:00
Rated 5 out of
5 by
D Arthur from
Delivered next day
They were delivered next day and got us back on track. They worked perfectly, and instructions were great.
Date published: 2018-08-26T00:00:00-04:00
Rated 5 out of
5 by
Dufus from
Excellent Printhead
The printheads used in the Pro 8500 A909n device (e.g., HP 940) work great. It is the Officejet Pro 8500 A909n (CB025A) multifunction device that is poorly designed and problematic.
Date published: 2012-06-15T00:00:00-04:00
Rated 5 out of
5 by
don44 from
It is still printing out proofs of the colors
3 pages of the same stuff.
The machine won't quit printing out proofs of colors.
The last two print heads (black/yellow and Magenta/cyan) did not work, I had to replace..and now the machine keeps printing out proofs of colors.
Date published: 2014-05-27T00:00:00-04:00
Rated 5 out of
5 by
KitttiKat from
Is needed in order for the printer to work
My printer started printing again right after replacing
Date published: 2013-06-19T00:00:00-04:00
Rated 5 out of
5 by
tiger123456 from
Initial Problem
When I first received the print head I could not get it to work. It took numerous attempts to finally get it to work.
Date published: 2012-08-25T00:00:00-04:00
Rated 5 out of
5 by
Marge63 from
This produce failed in my printer
My printer gave me a message the Magenta and Cyan print head had a problem. I have taken it out and put it back in many times and I still get the same message. I should have taken the advice of the person at Staples who told me people usually just buy new printers when the printheads go bad.
Date published: 2014-01-12T00:00:00-05:00
Rated 5 out of
5 by
Cassie174 from
Excellent
The printhead was easy to install and the printer worked perfectly after installation.
Date published: 2017-07-21T00:00:00-04:00
Rated 5 out of
5 by
nlb1 from
Work Great
I've had my Officejet for a number of years, and I've replaced the print heads twice, last week and 4 years ago. No problems.
Date published: 2017-07-21T00:00:00-04:00
Rated 5 out of
5 by
CWdeF from
Bad purchase
Printheads would not align in 7-year-old 8500A printer
Date published: 2018-06-22T00:00:00-04:00
Rated 5 out of
5 by
Biddy1 from
Would not buy this product again.
Within less than a year we have spent over $120 on print heads and ink cartridges. We use our printer very little. We got it for printing pictures of the grand kids but the quality is so poor that we stopped using it for that. We now only use it for printing and copying.
Date published: 2012-06-03T00:00:00-04:00
Rated 5 out of
5 by
hcijim from
Purchased as replacement, never worked
Printer continues to report alignment failure? Spent $ for nothing
Date published: 2017-08-30T00:00:00-04:00
Rated 5 out of
5 by
Hudson from
Completely fixed my printer's streaking
My printer (an otherwise reliable Officejet Pro 8500) was badly streaking photographs and pictures and all of the fixes on the "tools" menu could not get rid of the white streaks that were appearing. I was seriously thinking about junking the printer and buying a new one but decided to give buying a new printer head instead a chance, despite its relatively high price. The new part has worked perfectly. I was also afraid that might be hard to install since I had no idea where printer head was but the instructions were clear and simple and I was able to change the heads in less than 1 min.
Definitely worth the expense.
Date published: 2012-04-18T00:00:00-04:00
Rated 5 out of
5 by
Larryra from
lost color
Was printing an 8"x10" picture and after 1/3 of the print, the color changed twice and the picture was ruined. After several test prints and cleanings I decided that the Cyan head had failed. HP does not address the loss of 1/2 of a print head, so I was surprised that only half of the head would fail. A new head fixed my problem. I could not find any data that supported this type of failure. It was obvious after several test prints had no Cyan color. This type of failure was not listed in any of the head tests and I finally decided that the correction was a new head. OK now.
Date published: 2014-02-28T00:00:00-05:00
Rated 5 out of
5 by
Harman from
Timely shipment.
I have returned this item as it was not needed. HP was very helpful in seeing that I got the printhead in time incase it was needed.
Date published: 2011-11-08T00:00:00-05:00
Rated 5 out of
5 by
ClarkL from
It's only part of the story
The Printhead was purchased upon recommendation of the technical support . Unfortunately, the problem was "major ink leak" elsewhere. The Magenta light was blinking . 2 cartridges and a printhead were purchased. An office table now has a magenta color as well as a pair of pants. The 8000 has been replaced with a HP 8100. The cost of the cartidges and printhead exceeded the cost of the replacement printer and the remaining "in-stock" ink cartridges are not compatible with the 8100.
Date published: 2012-02-21T00:00:00-05:00
Rated 5 out of
5 by
BobM500 from
Bad new one from the box!
The minute I put this in, the printer failed to align. Unfortunately I had other projects to complete and did not notice the failure until a couple weeks later. It won't print out the complete alignment page and after each document I do print it attempts the alignment test again, prints just the very top of the page and errors out with "alignment failed. refer to device documentation for details." Going online, this appears to have happened to a number of others and no one appears to have found a "fix." I've tried every solution that has been suggested to no avail, including cleaning the printhead contacts and the carriers contact.
I wanted to either talk with support or send an email to get a replacement, but could not find one on the support webpage. I tried the returns number on the packing slips and transferred to five different departments, with the fifth transfer just dropping the line.
Facebook page has just said my printer has reached End of Support Life and to try contacting The Home & Home Office Group or the Commercial Department.
Why not just send a replacement printhead instead of telling it's no longer supported!
Why are the print cartridges and printheads still sold on HP supplies webpage if not supported?
My printer is the Officejet Pro 8500, a909a, built in 2009 and this is the first time HP is dropping the ball on me!
Date published: 2018-12-03T00:00:00-05:00
Rated 5 out of
5 by
Jodi22 from
Expensive - but good product
In having to replace print heads, the HP products are a good choice. Shipping was timely and HP was responsive.
Date published: 2014-06-16T00:00:00-04:00
Rated 5 out of
5 by
Oferns from
Didn’t work
I put the print heads in and the printer never worked again.
Date published: 2018-11-05T00:00:00-05:00
Rated 5 out of
5 by
Ed995 from
It is great to have printer support & parts
The Support given preveted over correcting the printhead problem and kept the cost down. The replacement parts came within one business day. The problem was solved within one hour including ordering the part.
Date published: 2013-07-14T00:00:00-04:00
Rated 5 out of
5 by
Leepa from
Authentic product and fast service
When the printhead goes a replacement is needed like right now. Since they last so long it is not practicable to stock them in your office. When you need one order it online from HP to get the right product. Order some cartridges at the same time. Does free overnight delivery sound good??
Date published: 2013-11-08T00:00:00-05:00
Rated 5 out of
5 by
Carol5280 from
Excellent
Orders arrived next day free shipping. Service couldn't be better. Products are easy to install and work beautifully.
Date published: 2014-03-05T00:00:00-05:00
Rated 5 out of
5 by
RSRAZ from
Fixed my problem!
This product is used in our fax machine. It was spitting out blank pieces of paper until the print heads were replaced.
Date published: 2017-08-25T00:00:00-04:00
Rated 5 out of
5 by
angecustomer from
Sorry I bought a HP printer
This is the second HP printer I have had in the last 2.5 years. the first one needed print heads after 10 months. I ordered new ons and they didn't correct the problem. I spent over $200 for new print heads and cartridges and still had a none working ptinter. So I bought another new HP printer and and after 12 months it needed new print heads and now I have bought new prints heads and ink cartridges the print quality is still terrible and it says the print heads are bad.
What a piece of junk.
Date published: 2012-01-02T00:00:00-05:00
Rated 5 out of
5 by
sheru from
Works Great!
This product was received quickly from the supplier. We had tried a product from another supplier and, even though it fit into the machine, we were still left with the same problem we had experienced before the new installation. Once these were installed, our machine was functioning like new.
Date published: 2014-03-25T00:00:00-04:00
Rated 5 out of
5 by
OverTheHill from
Needed a new print head...again.
I'm sorry to be writing a less than glowing review, but I've already decided that I will never purchase an ink-jet printer again...period! I'm so sick and tired of the heads clogging up on these things. The color laser printers are getting to be so affordable; and you never have to worry about a clogged head. But that's just my humble opinion about it. Everyone has to make up their own mind, but seriously, this ink jet printer is missing colors more often than not; and I've made up my mind to go with the laser printers from now on.
Date published: 2014-02-27T00:00:00-05:00
Rated 5 out of
5 by
Trawlersunsets from
This product is a workhorse!
After 26,000 pages its was time to change "both" print heads. Ordering on line was fast and easy. Next day delivery at no extra charge! Easy installation. My HP Officejet Pro 8500 Premier is back in business, and good for another 26,000+ pages.
Thanks HP
Date published: 2014-07-21T00:00:00-04:00
Rated 5 out of
5 by
Mike V from
Last
Great product lasts longer then the regular cartridges
Date published: 2020-05-27T00:00:00-04:00
Rated 5 out of
5 by
lmscrib from
Fast delivery!!
I checked Best Buy, Target and Walmart and all stores I wouldn’t have received the merchandise for 1-2 weeks. HP I had it within 3 days!
Date published: 2020-03-30T00:00:00-04:00
Rated 5 out of
5 by
Athyrio from
Printer Heads
Running cleaning just didn’t do it. New print heads and my All-In-One works just like new!
Date published: 2020-04-12T00:00:00-04:00
Rated 5 out of
5 by
mathman from
problem
940 printer heads work for approximately 5 days and 67 copies. A problem occurred and printer 8500 stopped working
Date published: 2020-01-16T00:00:00-05:00
Rated 5 out of
5 by
8500A from
Printerheads
I had no idea what it costs to replace the printerheads but, after replacing both of them in my Officejet Pro 8500A it is functioning like a brand new printer! I Thank you HP. Very disappointed that this model was discontinued but I'm glad that toner and printheads are still available. Thank you again. Very satisfied.
Date published: 2020-09-08T00:00:00-04:00
Rated 5 out of
5 by
Mr KL from
Outstanding
Ordered and had at my door in 22 hrs!
Fresh ink cartridges.
With the free overnight shipping, this is a hard deal to beat.
Date published: 2019-09-28T00:00:00-04:00
Rated 5 out of
5 by
gldnrulgrl from
HP Store rocks
Printheads were the solution to my printer problem and the HP store got them to me asap. The prices are fair and the free overnight shipping is a boon. I recommend using the HP Store online for your next order.
Date published: 2019-09-20T00:00:00-04:00
Rated 5 out of
5 by
GHH1 from
Defective Printheads out of box NEW
Installation of these two new printheads has caused the printer to constantly FAIL Alignment and keeps attempting to print an alignment page using up ink.
Date published: 2021-10-26T00:00:00-04:00
Rated 5 out of
5 by
MaryPat R from
New printheads did NOT solve my alignment problem!
I had hoped to solve my printer alignment problem -- purchased 2 new print heads and made sure that I have all of the colours useable. Sad to say, I still cannot get the printer aligned - but it does print very well - I just have a waste piece of paper with a few bars of colour printed and need to cancel to attempt to align the system .... At least I can print again, but I am wasting a LOT of paper & ink :(
Date published: 2022-01-05T00:00:00-05:00