Unitrends Platinum - technical support (renewal) - for Unitrends Virtual Ba

Mfg. Part: R-1-BU-X-ENT-1-P | CDW Part: 3526833 | UNSPSC: 86101601
$274.99Advertised Price

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Availability:In Stock
Ships today if ordered within 9 hrs 41 mins
  • Technical support (renewal)
  • for Unitrends Virtual Backup for Citrix XenServer Enterprise
  • 1 socket
  • phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support (renewal)
  • for Unitrends Virtual Backup for Citrix XenServer Enterprise
  • 1 socket
  • phone consulting
  • 1 year
  • 24x7
Unitrends is committed to providing the absolute best technical customer support in the industry. The problems

and outages do not always arise during ‘business hours’ or ‘weekdays’. For Recovery-Series Appliances, Unitrends

Enterprise Backup, and ReliableDR customers with an active support plan, Unitrends provides 24x7 access to World Class technical support engineers.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
License Qty: 1 socket
Software Title: Unitrends Virtual Backup for Citrix XenServer Enterprise

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Brand: Unitrends
Compatibility: PC
Manufacturer: Unitrends
Model: Platinum
Packaged Quantity: 1
Product Line: Unitrends

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Limitation: Severity level 2
Response Time: 3 hours

Limitation: Severity level 3
Response Time: 6 hours

Limitation: Severity level 4
Response Time: 10 hours

Service Type: E-mail consulting

Service Type: Web support

Service Type: Web knowledge base access

Service Type: New releases update

Product Reviews
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10/27/2016 6:19:09 AM
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