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Unitrends Platinum Support - extended service agreement (renewal) - 1 year

Mfg. Part: RS-938SPL-UNT12-R | CDW Part: 4815119 | UNSPSC: 81111812
$26,841.00Advertised Price
Lease Option ($726.05 /month) Lease Availability
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Extended service agreement (renewal)
  • replacement
  • 1 year
  • shipment
  • response time: 3-5 business days
  • for Unitrends Recovery-938S
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Product Overview
Main Features
  • Extended service agreement (renewal)
  • replacement
  • 1 year
  • shipment
  • response time: 3-5 business days
  • for Unitrends Recovery-938S
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Unitrends
Manufacturer: Unitrends
Model: Platinum Support
Packaged Quantity: 1
Product Line: Unitrends

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year
Support Details Location: Shipment
Support Details Service Included: Replacement
Support Details Type: Extended service agreement



Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting



Support Details Service Included: Web support



Support Details Service Included: Web knowledge base access



Support Details Type: New releases update

Service & Support Details
Response Time: 3-5 business days



Limitation: Severity level 1
Response Time: 1 business hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Limitation: Severity level 2
Response Time: 3 business hours



Limitation: Severity level 3
Response Time: 6 business hours



Limitation: Severity level 4
Response Time: 10 business hours

Equipment
Class of Equipment: Complicated network devices

Service & Support
Location: Shipment
Response Time: 3-5 business days
Service Included: Replacement
Type: Extended service agreement (renewal)

Product Reviews
 
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11/18/2017 1:19:47 AM
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