Tripwire Standard Support - technical support (renewal) - for Tripwire Ente

Mfg. Part: 200005-03 | CDW Part: 3817132 | UNSPSC: 81112201
$39,805.99Advertised Price
Lease Option ($1,171.09 /month) Lease Availability

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Note: Leasing is available to businesses only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 7 hrs 8 mins
  • Technical support (renewal)
  • for Tripwire Enterprise for File Systems
  • Site License
  • academic
  • volume
  • Tier 5
  • phone consulting
View More
Product Overview
Main Features
  • Technical support (renewal)
  • for Tripwire Enterprise for File Systems
  • Site License
  • academic
  • volume
  • Tier 5
  • phone consulting
  • 1 year
  • 12x5
  • response time: 4 h
Tripwire Technical Support is intended to help make Tripwire customers successful by assisting with troubleshooting and helping to resolve specific issues resulting from use of Tripwire products on supported platforms.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
License Type: Site License
Software Title: Tripwire Enterprise for File Systems

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Brand: Tripwire
Compatibility: PC
Manufacturer: TRIPWIRE
Packaged Quantity: 1
Product Line: Tripwire Standard Support

Service & Support
Response Time: 4 hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: Severity level 1
Response Time: 4 business hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting

Limitation: Severity level 2
Response Time: 4 hours

Limitation: Severity level 3
Response Time: 24 business hours

Limitation: Severity level 4

Service Type: Web support

Service Type: New releases update

Service Type: E-mail consulting

Service Type: Web knowledge base access

License Pricing: Academic , Volume
Pricing Level: Tier 5

Product Reviews
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10/25/2016 8:52:41 AM
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