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Tripwire Standard Support and Maintenance - technical support (renewal) - f

Mfg. Part: 300201-03 | CDW Part: 3148195 | UNSPSC: 86101601
$4,851.99Advertised Price
Lease Option ($143.13 /month) Lease Availability
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support (renewal)
  • for Tripwire Log Center Manager 1000 EPS
  • phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support (renewal)
  • for Tripwire Log Center Manager 1000 EPS
  • phone consulting
  • 1 year
Tripwire provides customer support for technical problems that occur when using Tripwire products. Tripwire Support Technicians directly handle customer issues.

Standard Support and Maintenance agreement includes: Updates and upgrades to the product purchased for the term of the support agreement; Telephone support for installation and general use questions; Access to Tripwire Online a Self-Service Support Portal. Create, update and manage your support requests online; Use of Tripwire's dedicated toll-free number; 3 Day Relief Goals; Three named support contacts.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Software
Software Title: Tripwire Log Center Manager 1000 EPS

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Header
Brand: Tripwire
Compatibility: PC
Manufacturer: TRIPWIRE
Packaged Quantity: 1
Product Line: Tripwire Standard Support and Maintenance

Service & Support
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Response Time: 4 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): Business hours
Service Availability (Time): 6:00 AM - 6:00 PM
Service Type: Phone consulting



Service Type: Web knowledge base access



Service Type: New releases update



Service Type: Web support



Response Time: 12 hours
Service Availability (Hours a Day): After business hours
Service Availability (Time): 6:00 PM - 6:00 AM



Response Time: 48 hours
Service Availability (Days a Week): Saturday-Sunday
Service Availability (Hours a Day): After business hours/weekends

Product Reviews
 
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4/27/2017 8:04:51 PM
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