569

Tripwire Premier Support - technical support - for Tripwire Enterprise for

Mfg. Part: 172110-02-51 | CDW Part: 3706220 | UNSPSC: 81112201
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This item was discontinued on October 25, 2016.

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800.800.4239 Mon-Fri 7am-7:30pm CT

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800.800.4239
Mon-Fri 7am-7:30pm CT
  • Technical support
  • for Tripwire Enterprise for File Systems
  • 1
  • 16 processors
  • volume
  • 51-100 licenses
  • phone consulting
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Product Overview
Main Features
  • Technical support
  • for Tripwire Enterprise for File Systems
  • 1
  • 16 processors
  • volume
  • 51-100 licenses
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Premier support is the highest level of support response times that can be ordered by the customer. Premier Support is provided via call back service 7 days, 24 hours a day.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1/2
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 3/4
Response Time: 2 business hours



Service Type: E-mail consulting



Service Type: Web support



Service Type: Web knowledge base access



Service Type: New releases update

Software
License Qty: 1 - 16 processors
Software Title: Tripwire Enterprise for File Systems

Header
Brand: Tripwire
Compatibility: PC
Manufacturer: TRIPWIRE
Packaged Quantity: 1
Product Line: Tripwire Premier Support

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

General
Installation Type: Locally installed

Licensing
License Pricing: Volume
Pricing Level: 51-100 licenses

 
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12/9/2016 4:09:36 AM
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