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Symantec ServiceDesk Analyst ( v. 8.0 ) - version upgrade license

Mfg. Part: CZ3YWZU0-EI1RA | CDW Part: 4047645 | UNSPSC: 43231501
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This item was discontinued on October 25, 2016.

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Mon-Fri 7am-7:30pm CT
  • ( v. 8.0 )
  • version upgrade license + 1 Year Essential Support
  • 1 concurrent user
  • Symantec Buying Programs : Rewards
  • level A ( 2000-11999 )
  • Win
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Product Overview
Main Features
  • ( v. 8.0 )
  • version upgrade license + 1 Year Essential Support
  • 1 concurrent user
  • Symantec Buying Programs : Rewards
  • level A ( 2000-11999 )
  • Win
Symantec ServiceDesk is a powerful ITIL-based incident, problem, change, release, and knowledge management tool that improves availability and service levels while reducing costs. Based on best practice processes ServiceDesk is designed for fast implementation, easy integration, drag-and-drop customization and optimization of IT processes to deliver immediate benefits.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: Symantec
Compatibility: PC
Manufacturer: Symantec Threat Protect Corp
Model: Analyst
Packaged Quantity: 1
Product Line: Symantec ServiceDesk

Service
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: 6 named contacts
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Service Type: New releases update



Service Type: Security alert notification



Service Type: E-mail consulting

Software
Bundled Support: 1 Year Essential Support
License Category: License
License Qty: 1 concurrent user
License Type: Version upgrade license
Licensing Program: Symantec Buying Programs : Rewards
Version: 8.0

System Requirements
Platform: Windows

General
Category: Business applications
Installation Type: Locally installed
Subcategory: Business - technical support & helpdesk software

Licensing
License Pricing: Volume
Pricing Level: Level A
Pricing Range: 2000-11999

Service & Support
Type: New releases update

 
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12/3/2016 12:41:38 AM
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