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Symantec Gold Support - technical support - for Symantec Managed PKI Servic

Mfg. Part: 21288702 | CDW Part: 3205434 | UNSPSC: 81112201
$5.99Advertised Price
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support
  • for Symantec Managed PKI Service
  • Symantec Buying Programs : Government
  • level H ( 250+ )
  • phone consulting
  • 3 years
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for Symantec Managed PKI Service
  • Symantec Buying Programs : Government
  • level H ( 250+ )
  • phone consulting
  • 3 years
  • 24x7
Symantec Technical Support has a program for any size of business. Symantec's flexible support choices meet the cost and service needs of any kind of network.

Gold Support is the basic contract. This contract is for small to medium-size networks that need phone support during normal business hours.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Hosted Service Type: SaaS
Installation Type: Hosted

Header
Brand: Symantec
Compatibility: PC
Manufacturer: Symantec Rewards Licensing
Packaged Quantity: 1
Product Line: Symantec Gold Support

Licensing
License Pricing: Volume
Pricing Level: Level H
Pricing Range: 250+

Service
Support Full Contract Period: 3 year(s)
Support Details Full Contract Period: 3 years

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: 2 named contacts / severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: 2 named contacts / severity level 2
Response Time: 6 hours



Service Type: E-mail consulting



Limitation: 2 named contacts / severity level 3
Response Time: 8 hours



Service Type: New releases update



Service Type: Web knowledge base access

Software
Licensing Program: Symantec Buying Programs : Government
Software Title: Symantec Managed PKI Service

 
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12/2/2016 4:26:13 PM
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