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StorageCraft Software Maintenance - technical support (renewal) - for Stora

Mfg. Part: SSPS50USMS011YZZZ | CDW Part: 2917714 | UNSPSC: 81112201
$225.99Advertised Price
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support (renewal)
  • for StorageCraft ShadowProtect Server with 10 ShadowProtect Desktop ( v. 5.x )
  • 1 server
  • volume
  • 1-9 licenses
  • emergency phone consulting
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Product Overview
Main Features
  • Technical support (renewal)
  • for StorageCraft ShadowProtect Server with 10 ShadowProtect Desktop ( v. 5.x )
  • 1 server
  • volume
  • 1-9 licenses
  • emergency phone consulting
  • 1 year
  • 12x5
  • response time: 2 business hours
  • English
  • United States
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Software
License Qty: 1 server
License Validation Period: 1 year
Software Title: StorageCraft ShadowProtect Server with 10 ShadowProtect Desktop
Version: 5.x

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Header
Brand: StorageCraft
Compatibility: PC
Country Kits: United States
Localization: English
Manufacturer: StorageCraft
Packaged Quantity: 1
Product Line: StorageCraft Software Maintenance

Service & Support Details
Response Time: 2 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Availability (Time): 7:00 AM - 7:00 PM
Service Type: Emergency phone consulting



Limitation: Severity high
Response Time: 1 business day
Service Type: Phone consulting



Limitation: Severity medium
Response Time: 2 business days



Limitation: Severity low



Service Type: Emergency e-mail consulting



Service Type: E-mail consulting



Service Type: Web support



Service Type: Web knowledge base access



Service Type: New releases update

General
Installation Type: Locally installed

Licensing
License Pricing: Volume
Pricing Level: 1-9 licenses

Service & Support
Response Time: 2 business hours
Service Availability: 12 hours a day / 5 days a week
Service Included: Emergency phone consulting
Type: Technical support (renewal)

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12/8/2016 4:40:47 PM
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