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SafeNet Plus Service Plan - technical support - for SafeNet Authentication

Mfg. Part: 955-000188-001-006 | CDW Part: 3809906 | UNSPSC: 81112201
$28.99Advertised Price

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Note: Leasing is available to businesses only. Leasing is not available to individuals.
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support
  • for SafeNet Authentication Service SPE/PCE
  • 1 user
  • volume
  • 1000-2499 licenses
  • phone consulting
  • 1 year
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Product Overview
Main Features
  • Technical support
  • for SafeNet Authentication Service SPE/PCE
  • 1 user
  • volume
  • 1000-2499 licenses
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Plus Service Plan, available only for hardware products and associated firmware/software, provides: access to telephone support, e-mail and web-based support on a 24-hour basis, upgrades to the quality, minor and major release of software and firmware associated with hardware, and access to the knowledge base. International locations may require longer travel delays but can be provided on similar expedited basis. No equipment charges on advance RMA from SafeNet's spares equipment pool during regional business hours. Customer is responsible for return of the equipment within 30 days and return shipping charges.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Installation Type: Locally installed

Brand: SafeNet
Compatibility: PC
Manufacturer: Aladdin Knowledge Systems
Model: Plus Service Plan
Packaged Quantity: 1
Product Line: SafeNet

License Pricing: Volume
Pricing Level: 1000-2499 licenses

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity critical
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Limitation: Severity high
Response Time: 4 hours

Service Type: Web support

Service Type: New releases update

Service Type: Web knowledge base access

License Qty: 1 user
Software Title: SafeNet Authentication Service SPE/PCE

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1/16/2018 9:51:38 PM
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