RSA Enhanced Support - technical support - for RSA Authentication Manager -

Mfg. Part: CS-AM EOPS Y1 | CDW Part: 3380635
$4,599.99Advertised Price
Lease Option ($143.52 /month) Lease Availability

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Mon-Fri 7am-7:30pm CT
Availability:In stock
Ships today if ordered within 6 hrs 7 mins
  • Technical support
  • for RSA Authentication Manager
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
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Product Overview
Main Features
  • Technical support
  • for RSA Authentication Manager
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Limitation: Severity level 2
Response Time: 3 hours

Limitation: Severity level 3
Response Time: 4 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 9 hours a day
Service Availability (Time): 8:00 AM - 5:00 PM

Limitation: Severity level 4
Response Time: 10 hours

Service Type: E-mail consulting

Service Type: Web support

Service Type: Web knowledge base access

Service Type: New releases update

Software Title: RSA Authentication Manager

Brand: RSA
Compatibility: PC
Manufacturer: Rsa Security
Packaged Quantity: 1
Product Line: RSA Enhanced Support

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Installation Type: Locally installed

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10/21/2016 9:53:50 AM
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