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RSA Enhanced Support technical support - 1 month

Mfg. Part: SA-S5H-LHYBRID-E1 | CDW Part: 4072403 | UNSPSC: 81111812
$491.00SAVE $206.01
$284.99Advertised Price
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Note: Leasing is available to businesses only. Leasing is not available to individuals.
800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Order fulfilled by a manufacturer/ CDW partner. Shipping times may vary.
  • Technical support
  • phone consulting
  • 1 month
  • 24x7
  • response time: 1 h
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Product Overview
Main Features
  • Technical support
  • phone consulting
  • 1 month
  • 24x7
  • response time: 1 h
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Equipment
Class of Equipment: Complicated network devices

Header
Brand: RSA
Manufacturer: Rsa Security
Packaged Quantity: 1
Product Line: RSA Enhanced Support

Service
Support Full Contract Period: 1 month
Support Details Full Contract Period: 1 month
Support Details Service Included: Phone consulting
Support Details Type: Technical support



Support Details Service Included: E-mail consulting
Support Details Type: Product info support



Support Details Service Included: Web support



Support Details Service Included: Web knowledge base access



Support Details Type: New releases update

Service & Support
Response Time: 1 hour
Response Time Comment: For critical issues
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day



Limitation: Severity level 2
Response Time: 3 hours



Limitation: Severity level 3
Response Time: 4 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 9 hours a day
Service Availability (Time): 8:00 AM - 5:00 PM



Limitation: Severity level 4
Response Time: 10 hours

Product Reviews
 
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7/27/2017 2:16:28 AM
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