RES Solution Assurance - technical support - for RES Suite 2014 - 1 year

Mfg. Part: RESSUITESA1 | CDW Part: 3419559 | UNSPSC: 86101601
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This item was discontinued on May 22, 2017.

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  • Technical support
  • for RES Suite 2014
  • 1 named user
  • phone consulting
  • 1 year
  • business hours
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Product Overview
Main Features
  • Technical support
  • for RES Suite 2014
  • 1 named user
  • phone consulting
  • 1 year
  • business hours
Solution Assurance is a service that is provided by RES Software for customers (End-Users) to assist them with any questions on using and configuring the RES Software products in their environment.

Solution Assurance services consists of software maintenance and technical support. Technical support means that RES Software will provide assistance to locate and correct errors in the RES Software products by means of phone, e-mail and web support. Customers can consult the RES knowledge base on the RES website 24/7. The RES knowledge base enables customers to investigate possible resolution to problems they may encounter while using the RES Software products.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: RES Software
Compatibility: PC
Manufacturer: RES Software
Packaged Quantity: 1
Product Line: RES Solution Assurance

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Service Availability: Business hours
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): Business hours
Service Type: Phone consulting

Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: E-mail consulting

Service Type: Web support

Service Type: Web knowledge base access

Service Type: New releases update

License Qty: 1 named user
Software Title: RES Suite 2014

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5/29/2017 10:46:49 AM
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