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Pulse Secure Platinum Support - technical support - for Pulse Policy Secure

Mfg. Part: SVC-PS-PLN-50U | CDW Part: 3806159 | UNSPSC: 81112201
$1,034.99Advertised Price
Lease Option ($32.29 /month) Lease Availability
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support
  • for Pulse Policy Secure / Connect Secure
  • 50 users
  • phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for Pulse Policy Secure / Connect Secure
  • 50 users
  • phone consulting
  • 1 year
  • 24x7
As a Platinum Support customer, you will also get skip-tier-support with direct access to our expert team. This means that a dedicated team of senior engineers will handle all your support cases. In addition, you will get faster response times on any case. Platinum Support includes Return to Factory (RTF), Return Material Authorization (RMA) service for hardware failures, health check analysis, quarterly business reviews, and product issues impact review that provide you valuable insights into your deployment and help you prevent issues before they occur.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Priority 1
Response Time: 30 min
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Emergency phone consulting



Limitation: Priority 2
Response Time: 1 hour
Service Type: Phone consulting



Limitation: Priority 3
Response Time: 4 hours



Service Type: E-mail consulting



Service Type: Web support



Service Type: Web knowledge base access



Service Type: Web-based training



Service Type: New releases update

Software
License Qty: 50 users
Software Title: Pulse Policy Secure / Connect Secure

Header
Brand: Pulse Secure
Compatibility: PC
Manufacturer: Pulse Secure
Model: Platinum Support
Packaged Quantity: 1
Product Line: Pulse Secure

General
Installation Type: Locally installed

Service & Support
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

 
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12/4/2016 4:29:01 PM
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