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ProCare Elite - technical support - 1 year

Mfg. Part: IP1000-2499-PCE-COM-12 | CDW Part: 4229247 | UNSPSC: 81112201
$1.39Advertised Price

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Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships same day if ordered before 4 PM CT
  • Technical support
  • 1 workstation
  • volume
  • 1000-2499 licenses
  • phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support
  • 1 workstation
  • volume
  • 1000-2499 licenses
  • phone consulting
  • 1 year
  • 24x7
  • response time: 30 min
ProCare Elite technical support for iPrism web security is the commitment to deliver a full range of services that ensure your success with the products. The services include 24/7 telephone access to an experienced EdgeWave technician, a wide array of convenient online tools, network architectural reviews and access to a dedicated Technical Account Manager (TAM) assigned to your organization. Your TAM will be available to assist you when you need it including arranging onsite visits by an iPrism engineer through professional services department, should a larger project require it. Adding the ProCare Elite technical support program to your subscription assures most rapid response and assistance in resolving issues and optimizing the return on your EdgeWave investment.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Brand: EdgeWave
Compatibility: PC
Manufacturer: St. Bernard Software
Model: Elite
Packaged Quantity: 1
Product Line: ProCare

License Pricing: Volume
Pricing Level: 1000-2499 licenses

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 30 min
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Service & Support Details
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Service Type: New releases update

Service Type: Web knowledge base access

Service Type: Web support

License Qty: 1 workstation

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1/22/2018 4:31:00 PM
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