Micro Focus Total Care - technical support (renewal) - for Micro Focus Vibe

Mfg. Part: 877-007432-CS2 | CDW Part: 4165812 | UNSPSC: 81112201
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  • Technical support (renewal)
  • for Micro Focus Vibe
  • 1 user
  • MLA
  • VLA
  • ESD
  • phone consulting
View More
Product Overview
Main Features
  • Technical support (renewal)
  • for Micro Focus Vibe
  • 1 user
  • MLA
  • VLA
  • ESD
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
Novell Vibe OnPrem gives you a simple and powerful way to bring together the people, information and resources your teams need. With Vibe OnPrem, people from all over the world can work together very efficiently. Without needing IT help, workers can easily create their own ad hoc project teams and workspaces. They can identify and gather the team members who can contribute the right expertise, knowledge and value they need for their project.

Project leaders and team members can use Novell Vibe OnPrem workspaces to store, organize and share all information related to a specific project. This includes documents, ideas, plans, research, milestones, tasks, expected outcomes, work in progress, and more.

Novell Vibe OnPrem lets your teams connect data from different collaboration sources - including wikis, blogs, forums, e-mail, calendars, documents, and web pages - and aggregate information based on the needs of a specific project.

Novell Vibe OnPrem consolidates collaboration tools into one secure, powerfully indexed solution that lets team members work together more intelligently, creatively and productively.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Electronic Distribution: Yes
Installation Type: Locally installed

Brand: Micro Focus
Compatibility: PC , Unix
Manufacturer: Netiq Software
Model: Total Care
Packaged Quantity: 1
Product Line: Micro Focus

License Pricing: Volume

Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting

Limitation: Severity level 2
Response Time: 3 hours
Service Availability (Hours a Day): Business hours

Limitation: Severity level 3
Response Time: Next business day

Service Type: New releases update

Service Type: Web knowledge base access

License Qty: 1 user
Licensing Program: Novell Master License Agreement (MLA) , Novell Volume License Agreement (VLA)
Software Title: Micro Focus Vibe

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7/22/2017 8:15:39 PM
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