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Micro Focus Total Care - technical support (renewal) - for Compliance Manag

Mfg. Part: 877-003333 | CDW Part: 2164218 | UNSPSC: 81112201
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  • Technical support (renewal)
  • for Compliance Management Platform
  • 1 user
  • MLA
  • VLA
  • ESD
  • phone consulting
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Product Overview
Main Features
  • Technical support (renewal)
  • for Compliance Management Platform
  • 1 user
  • MLA
  • VLA
  • ESD
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
The Novell Compliance Management Platform allows organizations to seamlessly integrate provisioning and access management policy with security monitoring to not only tie security to identity information, but also automatically detect, report on and remediate inappropriate and suspicious activities in real-time.

The Compliance Management Platform offers many features designed to decrease deployment costs, lower total cost of ownership and dramatically reduce the time required to utilize provisioning, access management and security solutions. It improves governance and security by enabling common access policies across all identity repositories and provides automated validation of preset business rules. The Compliance Management Platform automatically logs all network activity and delivers compliance reports in an audit-ready format.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
General
Electronic Distribution: Yes
Installation Type: Locally installed

Header
Brand: Micro Focus
Compatibility: PC , Unix
Manufacturer: Netiq Software
Model: Total Care
Packaged Quantity: 1
Product Line: Micro Focus

Licensing
License Pricing: Volume

Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support (renewal)

Service & Support Details
Limitation: Severity level 1
Response Time: 1 hour
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 3 hours
Service Availability (Hours a Day): Business hours



Limitation: Severity level 3
Response Time: Next business day



Service Type: New releases update



Service Type: Web knowledge base access

Software
License Qty: 1 user
Licensing Program: Novell Master License Agreement (MLA) , Novell Volume License Agreement (VLA)
Software Title: Compliance Management Platform

 
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7/21/2017 9:56:40 AM
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