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NetMotion Premium - technical support - for NetMotion Locality - 1 year

Mfg. Part: 02NLXP22 | CDW Part: 3494919 | UNSPSC: 81112201
$27,375.99Advertised Price
Lease Option ($805.40 /month) Lease Availability
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:In Stock
Ships today if ordered within 11 hrs 37 mins
  • Technical support
  • for NetMotion Locality
  • academic
  • 22% of locality license list price
  • phone consulting
  • 1 year
  • 24x7
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Product Overview
Main Features
  • Technical support
  • for NetMotion Locality
  • academic
  • 22% of locality license list price
  • phone consulting
  • 1 year
  • 24x7
  • response time: 1 h
NetMotion Wireless highly recommends Premium Support, particularly for larger deployments and customers who want the peace of mind that 24 x 7 technical support provides. In addition to 24x7 phone support for critical issues, the Premium Support Program includes all major release upgrades at no additional charge.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1
Response Time: Live call transfer
Service Availability (Days a Week): Monday-Sunday
Service Availability (Hours a Day): 24 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 1 hour



Limitation: Severity level 3
Response Time: 8 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 17 hours a day
Service Availability (Time): 12:00 AM - 5:00 PM



Limitation: Severity level 4
Response Time: 30 business days



Service Type: E-mail consulting



Service Type: Web support



Service Type: Minor upgrades



Service Type: Major upgrades



Service Type: Web knowledge base access

Software
Software Title: NetMotion Locality

Header
Brand: NetMotion
Compatibility: PC
Manufacturer: NetMotion
Model: Premium
Packaged Quantity: 1
Product Line: NetMotion

Service & Support
Response Time: 1 hour
Service Availability: 24 hours a day / 7 days a week
Service Included: Phone consulting
Type: Technical support

Licensing
License Pricing: Academic
Licensing Details: 22% of locality license list price

 
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12/6/2016 4:23:50 AM
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