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NetIQ AppManager for Cross Platform Systems Management 2013 - technical sup

Mfg. Part: 6610-MNT-E-US | CDW Part: 2978315 | UNSPSC: 81112201
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800.800.4239
Mon-Fri 7am-7:30pm CT
Availability:
Ships same day if ordered before 4 PM CT
  • Technical support
  • emergency phone consulting
  • 1 year
  • 12x5
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Product Overview
Main Features
  • Technical support
  • emergency phone consulting
  • 1 year
  • 12x5
Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Service
Support Full Contract Period: 1 year
Support Details Full Contract Period: 1 year

Service & Support Details
Limitation: Severity level 1
Response Time: 2 hours
Service Availability (Days a Week): Monday-Friday
Service Availability (Hours a Day): 12 hours a day
Service Type: Phone consulting



Limitation: Severity level 2
Response Time: 4 hours



Limitation: Severity level 3
Response Time: Next business day



Limitation: Severity level 4



Service Type: E-mail consulting



Service Type: Web support



Service Type: Web knowledge base access



Service Type: New releases update

Header
Brand: NetIQ
Compatibility: PC
Manufacturer: Netiq Software
Model: For Cross Platform Systems Management 2013
Packaged Quantity: 1
Product Line: NetIQ AppManager

Service & Support
Service Availability: 12 hours a day / 5 days a week
Service Included: Emergency phone consulting
Type: Technical support

 
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12/7/2016 8:33:32 PM
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