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NETSCOUT AirMagnet Survey Pro - license - 1 license

Mfg. Part: AM/A4018 | CDW Part: 4162770 | UNSPSC: 43232804
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Product Overview
Main Features
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AirMagnet Survey is the industry's most accurate wireless site survey software solution for mapping, planning and designing 802.11n/a/b/g/ac wireless LANs for optimal performance, security and compliance. This wireless 802.11n site survey software calculates the ideal quantity, placement and configuration of APs for a successful wireless LAN deployment.

AirMagnet Survey's wireless site survey capabilities go beyond just verifying RF coverage, by plotting actual end-user network performance in terms of connection speed, throughput and packet statistics. The end result is a complete Wi-Fi heat map or "weather map" of all critical RF and end-user performance metrics helping users deploy the network correctly the first time and prevent costly rework & IT complaints. This is critical not only for guaranteeing the highest level of user satisfaction, but also helps wireless 802.11n site survey users like System Integrators maintain their margins on a project and maximizes the chances of getting repeat business.

Technical Specifications
Specifications are provided by the manufacturer. Refer to the manufacturer for an explanation of the print speed and other ratings.
Header
Brand: NetScout
Compatibility: PC
Manufacturer: NETSCOUT
Model: Pro
Packaged Quantity: 1
Product Line: NETSCOUT AirMagnet Survey

General
Category: Networking applications
Installation Type: Locally installed
Subcategory: Network - monitoring & performance management

Software
License Category: License
License Qty: 1 license
License Type: License

System Requirements
Min Operating System: Microsoft Windows 7 Enterprise (32/64 bits) , Microsoft Windows 7 Professional (32/64 bits) , Microsoft Windows 7 Ultimate (32/64 bits) , Windows 10 Enterprise 64-bit Edition , Windows 10 Pro 64-bit Edition , Windows 8 Enterprise (32/64 bits) , Windows 8 Pro (32/64 bits) , Windows 8.1 Enterprise 64-bit Edition , Windows 8.1 Pro 64-bit Edition
Platform: Windows

System Requirements Details
Min Hard Drive Space: 800 MB
Min Operating System: Microsoft Windows 7
Min RAM Size: 4 GB
Processor Speed: 2 GHz
Processor Type: Intel Core Duo

Product Reviews
NETSCOUT AirMagnet Survey Pro - license is rated 3.8 out of 5 by 13.
Rated 4 out of 5 by from It carries out wireless surveys and records wireless signal strength. Valuable Features:It carries out wireless surveys and records wireless signal strength. That's what we use it for.Improvements to My Organization:The software really does what it has been doing for years now. It records the wireless signal strengths and that's mainly it. It doesn't really improve our process. It just does what it's supposed to.Room for Improvement:Since it crashes 1 out of 20 times, it would be great if they could make it more stable.Stability Issues:We use it on a daily basis, and it crashes 1 out of 20 times.Scalability Issues:It seems to be something with the software, or with the Windows' configuration.Technical Support:We have used technical support. They obviously continue working on improving it. Their support is good.Previous Solutions:We haven't really used any other solution because there really wasn't anything out there like AirMagnet. It had no other competition at that time.Initial Setup:The setup was pretty straightforward.Other Advice:The more you use, the better you get at it.Disclaimer: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Date published: 2017-03-17
Rated 5 out of 5 by from Ability to click and walk a straight route to the end without multiple clicks is valuable. Valuable Features:* Ability to delete and redo sections in the middle of a survey.* Ability to click and walk a straight route to the end without multiple clicks.* AM Survey can be programmed to automatically collect information at specified intervals, so rather than having to walk, stop, click, walk, stop, click; you walk a steady speed in a straight line and click once at the end of the line, and Survey evenly spaces information for that entire path. Now say you finished half of a survey area and you accidentally click across the building, I can take that path of information out, go back to the start of that one line or row and do it again. Some products would force you to resurvey the entire area.Improvements to My Organization:It allows me to easily verify WiFi signal strength and faults associated with the constant changing warehouse environments.Room for Improvement:If anything, the rendering speed when doing or looking at large surveys could be faster, but I understand the sheer volume of information is the issue. So faster Laptop processor, more memory will help that.Use of Solution:9 YearsDeployment Issues:No problems.Stability Issues:No problems.Scalability Issues:No problems.Customer Service:Excellent.Technical Support:Excellent.Previous Solutions:Yes, NetStumbler, Ekahau ( https://www.itcentralstation.com/products/ekahau-site-survey ), and hand drawn survey with a laptop.Initial Setup:Setup is straightforward. Overall setup can be straightforward or complex depending on the users knowledge of WiFi. Under educated users can setup, use, and get good information, but setup can get very complex for advanced engineers to troubleshoot advanced issues.Implementation Team:In-house.ROI:I think a basic version with no access to advanced setting at a low cost would generate more interest from small companies.Other Advice:Know how to create or obtain scaled diagrams.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-03-13
Rated 4 out of 5 by from Provides us with SSID and throughput readings. We can create standard heat maps. Valuable Features:I have been using AirMagnet for clients to do WiFi surveys. This is pretty much an AP-on-a-Stick survey. Right now, I'm on a deployment in which we are using it for a validation.Improvements to My Organization:Everything about the AirMagnet is useful. It's good for work, giving us our SSID and throughput readings for the AC that is currently available. We have been using it primarily for the 2.4 and 5 GHz to create standard heat maps for their standard coverage.Room for Improvement:They need to get it up to speed with surveying and using the product on a tablet-based platform. Sometimes you don't have a stylus with you and you don't have the right-click functionalities in certain areas, like with the merge.If you have a mouse, as was the case in previous years, I always used it on a laptop. It was right-click, data merge up, and SVD files.I've been using the SurfacePro 4 for the last couple of months with AirMagnet. It just has the right-click functionality. It does not respond well in AirMagnet with the stylus. There are certain things you can do, but there are other things you can't do. It's very finicky as far as picking up right-clicks.Some more functionality with tablets would be good. Just to make sure that it runs smoothly and you can do everything on the tablet that you could do on the laptop.With previous versions, there was a way to exclude erroneous data. Anything over a certain decibel rating would not be included in the final merge of the data, which was pretty neat. That got taken out in Version 9.1.The only thing that I've seen people struggle with is reading the floor plan as they're walking. I was discussing this with my co-worker.It would be great if there were a way to have the floor plan actually flip with you as you're walking. That would require having some kind of GPS integrated indoors, which I don't even know if it's possible to have an indoor GPS survey. It would be sort of like Pokemon. You just walk around, and whatever is inside the tablet will just walk around with you.Use of Solution:I’ve used AirMagnet for about six or seven years.Stability Issues:Stability is not really too good when you have larger floor plans. Some of the floor plans that we imported into the AirMagnet software were almost 80,000 square feet. If you have a floor plan that big, it's unresponsive and lagging as far as capturing data and being responsive to the initial clicks.There are some issues with the drivers as well. I guess that would be more of a user error. If you don't unload the drivers properly, you get blue screens and it crashes.Scalability Issues:As far as what I have been using it for, we have not had scalability problems. But there were definitely scalability issues in the past.It's been a long time since I've had to do an overly large floor plan. I haven't really looked through the floor plans for this site yet. As far as I know, everything should be smaller and run smoothly. It can handle a good amount of what we do.It crashes only if you have too large of a floor plan or you're trying to merge a lot of data together. It does get hung up. I am using an i7 processor now that has plenty of RAM on the tablet.Sometimes it could be an issue that the computer can handle, but the solution cannot handle it.Technical Support:The quality of technical support varies for me. I was a 1099 contractor for quite some time. The AirMagnet software was actually provided to me through another company.I wouldn't necessarily have the Gold service support like I've had with companies in previous years. It's been a really long time since I've had to call into support.Previous Solutions:Ever since I started doing these WiFi surveys or site surveys, I've mostly used AirMagnet.Initial Setup:The initial setup for me was just a download of the software and then installing the right drivers. It was pretty straightforward on my end.Cost and Licensing Advice:As far as pricing and renewing the licenses and things of that nature, I've only really had to do that once for my company.From what I remember a couple years back, we were going through a phase where we did have to log in to my AirMagnet website account. I needed to remove all the people who left the company or their licenses were expired. From what I remember, I got pretty straightforward answers when I called support.Other Solutions Considered:I don't remember if we evaluated other options. The only other survey software that I know that's out there is Ekahau. It acts similar to AirMagnet.As soon as I started in this field doing the WiFi surveys, it's always been AirMagnet. It seems to be used very widely throughout the wireless community. There are very limited choices for software that provides the type of data that AirMagnet provides.Other Advice:Definitely take the courses that they offer. I acquired the AirMagnet 30 and 40 certificates for running AirMagnet Survey Pro and the Spectrum Analyzer. It is pretty much the same learning base.Teaching people how to use the tool is pretty straightforward if you just explain it to them. You need to teach about data merging or merging certain paths together.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-03-05
Rated 3 out of 5 by from Creates predictive heat maps to locate access points. I would like to see improvements in the user interface. Valuable Features:The most valuable feature is the predictive survey. The antennas' RF patterns are reflected correctly on the drawing when preparing predictive heat maps.Improvements to My Organization:The predictive survey creates heat maps which are accurate and save a lot of time. The results are accurate enough to rely on when considering quantities and locations of wireless access points.This is very helpful, especially when you need to know the required number of access points to price a project. You can rely on the results and the location of access points without an actual survey.The actual site survey will be useful for fine-tuning. It will be shorter because you will do the survey when you already know the location of access points. You will not have to start from scratch.Room for Improvement:The user interface needs a lot of improvement. The auto-placement of access points is not accurate.User interface:The UI is missing lots of simple features like multiple selection and modification of objects (access points and walls), undo, re-do, and stable zooming.After a site survey, it is a hassle to point the access points to their correct location on the drawing. Reports are very basic and bad. Modification and formatting is very tiring. The results depend on the drawing and the site survey without considering the areas excluded from coverage.Auto-placement:Auto-placement of access points (for predictive survey) is a basic feature in AirMagnet. You cannot use it because the number of access points will be excessive. You should place access points on the drawing manually, one-by-one based on specs, RF pattern, wall attenuation, obstacles, and your experience.Use of Solution:We have used this solution for three years.Stability Issues:The software crashes frequently which requires you to restart your PC.Scalability Issues:AirMagnet has no issues with scalability.Technical Support:Technical support is good and fast.Previous Solutions:We used Ekahau, as per a client request. I started using AirMagnet afterwards.Initial Setup:It is easy to setup the software and to start projects.Cost and Licensing Advice:For technical support, you need an annual license, but it is not worth it.Other Solutions Considered:I evaluated Ekahau.Other Advice:If you are going to do predictive surveys, then doing tests and passive site surveys to check wall attenuations is a must. You cannot depend on the default values of concrete and bricks.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-03-03
Rated 4 out of 5 by from Enables wireless network deployment. Provides wireless coverage maps and spectrum data integration. Valuable Features:* Planning module: I use it for wireless network deployment during construction stages.* Survey module: Provides a wireless coverage map and spectrum data integration. This is useful for checking wireless coverage and performance.Improvements to My Organization:Before using this product, we did wireless project designs using a rough estimate of how the wireless networks will appear. Very often, the final quantity was not the same as it was planned on paper.With AirMagnet Survey, we can make a floor plan import. We can use AutoCAD floor plans which include the walls, doors, windows, and materials designed by engineers. The survey can apply these characteristics by itself, which decreases the time necessary to prepare floor plans.The solution automatically calculates the required number of access points, which is very close to the final quantity actually needed.After deploying the access points, we make a coverage map report for customers. The report includes the data about interference, physical data rates, noise level, signal noise ratio coverage, user capacity, and throughput.The tool helps us to fully support 802.11 a/b/n/g/ac standards.Room for Improvement:AirMagnet Survey very useful for designing and deploying wireless 802.11n/a/b/g/ac projects, in any companies from small offices to large campus buildings.Use of Solution:We have used this solution for about five years.Deployment Issues:No, it is very simply deploying.Stability Issues:Yes, normally it happens with any product of different vendors. We have had a problem with reporting module, it can't put the full size picture of floor plan in report. After we initiated several support cases these problems was solved with new release.Scalability Issues:A year ago, there was a problem with huge floor plan pictures which were causing the software to hang during reporting. It was solved with the release update.Customer Service:Special for existing customers they have an AirMagnet Account, where you can see all yours registered products and any documents for it.Also if there is a new release, you can download it from there. As for me there is all nesessary and usefull information.Technical Support:Technical support it is one of important things that customers appreciate. NETSCOUT has very qualified engineers who help very fast with every question.Previous Solutions:We used Ekahau Site Survey. It is also a good quality product, but they are still growing and have a lot of bugs. These guys try to do their best and it looks like they are professional.We chose AirMagnet Survey because it was recommended by Cisco. We like the functionality of it. Of course, the main reason was the localization of reports into Russian, which we need in our country.AirMagnet is a very stable and time-tested product. It proves that the world's leading IT companies use AirMagnet Survey. When we look at the release notes, we can see a lot of new features instead of bug fixes, as is the case with Ekahau Site Survey.Initial Setup:Installation is very simple. You just need to register the software key on an AirMagnet web account, then download and install the software on your PC. This is all done by just clicking the "Next" button.Cost and Licensing Advice:The price is not so high compared with other products with the same quality level. My recommendation is for customers to periodically renew your support contract. Some software releases contain new and interesting features that you can only download if you have an active support contract.Because this product now belongs to NETSCOUT, I'm sure they will develop more interesting and useful features.Other Solutions Considered:Before purchasing this solution, we evaluated the software of each AirMagnet product: AirMagnet Survey PRO, AirMagnet WiFi Analyzer, and AirMagnet Spectrum XT.We compared it with Ekahau Site Survey, as it is only quality product with the same functionality. However, our purchasing decision was AirMagnet Survey.Other Advice:Before purchasing the solution, request an evaluation license to test it. Think carefully and then chose a product which is stable, useful, and very famous in the IT industry.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-03-02
Rated 3 out of 5 by from It helps us see the wireless coverage plan, the signal strength, signal-to-noise ratio, and so on. I would like it to do more automatic planning. Valuable Features:We do site surveys, so we use the Spectrum Analyzer and we use the Site Survey PRO to get a good feel of the signal strength in the company.Improvements to My Organization:It gives a good view of the signal strength. There are other tools in the market as well, but we work with this one. I'm not sure why we choose this one, but it helps us to give a good feel of the network, the wireless coverage plan, the signal strength, signal-to-noise ratio, and so on.Room for Improvement:I would like it to be able to automatically calculate the best way to place the access points; more like hybrid manual planning. I'm not sure if the product has that already, but we are not using it, at least.Other products in this area do more automatic planning. You just give it the wall measurements and the area, and then it plans how many access points you need and where to place them. Then, you can check that with the Site Survey whether it's a good measurement or not.Use of Solution:I have been working for this company the last half year now, so I’ve worked with this tool at least a half a year.Stability Issues:We have not had stability issues. The tool works great. Most of the time, it does what we want.Scalability Issues:We have not had scalability issues.Technical Support:So far, we haven’t needed technical support for this product.Previous Solutions:We did not switch. At my previous company, I used another tool. Our company did not switch. We are still using this tool on a daily basis.Initial Setup:Initial setup was not complex.Cost and Licensing Advice:I cannot provide any advice about pricing and licensing, since I'm just an assistant manager. I'm not involved in licensing and pricing. We do the AirMagnet training internally. All new employees get a demo from the other co-workers.Other Solutions Considered:This product was chosen before I started working here.Other Advice:If they want a good feel of the network, it has all the tools and information you need to know for problems with coverage and signal strength. It gives a great view of the network that you have in your wireless environment.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-02-14
Rated 4 out of 5 by from We use it to verify coverage areas and signal strength levels within campus buildings. Valuable Features:The passive survey tool is what we use the most. We use it to:* Conduct wireless surveys of our wireless deployment.* Verify or adjust wireless coverage within our environment.Improvements to My Organization:The survey tool helps our department verify coverage areas and signal strength levels within campus buildings that have wireless network access available.Room for Improvement:I would like to see a clearer representation of different power readings/levels when the survey tool renders heat maps.Use of Solution:We have been using this solution for three years.Stability Issues:I did not encounter any issues with stability.Scalability Issues:I did not encounter any issues with scalability.Technical Support:Technical support was excellent. They are always very helpful.Initial Setup:The tool has a slight learning curve. AirMagnet has “how-to” videos that quickly teach you how to use the tool like a master.Cost and Licensing Advice:It’s worth the investment. The survey tool pays for itself.Other Advice:Try out the tool. You will find out quickly that the AirMagnet survey tool is the most versatile tool out there.Disclaimer: I am a real user, and this review is based on my own experience and opinions.
Date published: 2017-01-31
Rated 4 out of 5 by from We use it to help show our wireless coverage throughout the building. Once we have completed the survey, we move access points or make other necessary changes where it is needed. Valuable Features:We have a very disruptive environment for wireless internet. We use Air Magnet Survey Pro to help show our wireless coverage throughout the building. Once we have completed the survey, we move access points or make other necessary changes where it is needed.Improvements to My Organization:We have had multiple issues with our wireless phone dropping from the network along with our RF gun scanners that are used to scan barcodes. We have used Air Magnet Survey Pro to help see how the access points overlap each other and the overall dbm.Room for Improvement:When pausing during the middle of a survey, I often have issues when restarting because the survey tool can’t determine exactly where I am in the building when I click on the map. Also, when I get done completing a large survey, it often struggles to try and save all of the information.Use of Solution:I have used it for one year.Stability Issues:Overall, the software has been pretty stable; have not had any issues with the software crashing.Scalability Issues:I have not had any scalability issues.Technical Support:I worked with technical support when I was first learning how to use the software. They were helpful and willing to do some test surveys with me until I got comfortable. Since then, I have not had to contact them until I had to switch my license from one computer to another; overall good support.Previous Solutions:I did not previously use a different solution. We priced out a few other solutions, but AirMagnet just seemed like the best solution for us.Initial Setup:Initial setup was a little confusing at first but, as I’ve mentioned, support was there to help me out.Cost and Licensing Advice:When we were pricing out other solutions, AirMagnet came out with the best pricing. We purchased the one-year support and we are at the time to renew again, which we will be doing.Other Solutions Considered:Before choosing this product, we tested out Ekahau and Fluke.Other Advice:AirMagnet has a wide variety of products that fit in with the Survey Pro. The planner looks to be a great tool but unfortunately, I haven’t had the opportunity to test it out yet.Disclaimer: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
Date published: 2016-11-11
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